Lead Specialist, Accounts Payable (Expense)

Ross Stores, Inc.; California; Remote; USD 65,000 - 90,000; Full time

Job summary

Ross Stores, Inc. is seeking an Accounts Payable specialist to process routine and complex invoices promptly and accurately. The role emphasizes strong vendor relations, policy compliance, and timely reporting in a fast-paced environment.

You will assist with expense reporting, review backups, and support month-end close while helping newer staff learn processes. This position offers remote work within the United States and requires solid Excel skills and AP application experience.

Qualifications

• 4-6 years of work experience in Finance or Accounting required.
• Experience in fast-paced, high-volume invoice processing environment preferred.
• Customer service experience handling complex inquiries and strong problem-solving skills.
• Experience with AP applications on major computerized systems (PeopleSoft/Ariba) preferred.
• Ability to work independently, manage priorities, and meet deadlines; strong communication.

Responsibilities

• Process complex Accounts Payable invoices and ensure accuracy and compliance.
• Reconcile and verify expense invoices per policy; manage high-volume uploads and voucher creation.
• Distribute daily workload to the expense team and review invoicing exceptions.
• Research and resolve routine and difficult payment inquiries; escalate as needed.
• Collaborate with procurement to resolve PO match exceptions and voucher updates.
• Validate invoices including remittance, expense coding, and sales/use tax.
• Review Payment Requests in PeopleSoft for proper backup and approvals prior to voucher creation.
• Support month-end close to ensure timely, accurate postings; assist training of new hires.

Skills

Analytical thinking

Effective communication

Microsoft Excel

Organizational skills

Education

Bachelor's Degree in Business, Finance, or Accounting

Tools

PeopleSoft

Ariba

Excel (Advanced)

Job description

GENERAL PURPOSE

Responsible for the accurate and timely processing of routine and complex Accounts Payable invoices according to Ross established policies and procedures. Maintain strong relations with Ross business partners by resolving more complicated inquiries quickly and efficiently. Generate reporting and distribute daily workload to ensure department tasks are completed timely and deadlines are met. Audit expense reports for accuracy and ensure compliance with the Ross Travel & Expense policy. Support AP Expense functions to attain goals and ensure department productivity standards are achieved.

ESSENTIAL FUNCTIONS

• Reconcile and verify more complex expense invoices in third party invoice processing solutions in accordance with Ross standard policy and procedures.
• Process high volume uploads according to established SLAs; review and validate upload template submitted by business owners for completeness, accuracy, and approvals. Process upload into the system ensuring vouchers are created without exceptions.
• Assign and distribute daily workload (voucher verification, ODC exceptions, Ariba routing, build/edit errors) to the expense team; ensure all invoices and exceptions are reviewed and corrections are made as appropriate.
• Research and resolve routine and more difficult internal and external invoice and payment inquiries using solid knowledge of policies and procedures.; communicate and escalation potential issues per established procedures to Supervisor as appropriate.
• Partner with the procurement team to resolve invoices that are in PO match exception and perform required voucher updates.
• Validate invoices for accuracy related to invoice details, including supplier's remittance information, expense coding, and proper sales/use tax application.
• Review PeopleSoft online Payment Requests for appropriate back-up and approval prior to voucher creation.
• Support Supervisor with month end close processes to ensure transactions are recorded accurately and timely (meet all deadlines)
• Assist Supervisor with training of new hires and updating documentation on new processes.

COMPETENCIES

• Collaboration
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution
• Manages Conflict
• Plans, Aligns & Prioritizes

QUALIFICATIONS & SPECIAL SKILLS REQUIRED

• 4-6 years of work experience in Finance or Accounting; solid understanding of full cycle Accounts Payable functions
• Experience in working in a fast-paced, high-volume invoice processing environment; previous invoice upload processing knowledge a plus
• Previous customer service experience in responding to complex customer inquiries and demonstrated analytical skills/problem solving
• Experience with a variety of AP applications on a major computerized system
• Perform job duties independently and organize work to meet priorities and deadlines
• Effective oral and written communication skills
• Solid Microsoft Excel skills (including V-lookup and pivot tables)
• Prior leading, training, and/or mentoring to less senior associates preferred
• Bachelor's Degree in Business, Finance, or Accounting preferred

PHYSICAL REQUIREMENTS

• Consistent timeliness and regular attendance
• Job requires ability to work in an office environment, primarily on a computer
• Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc
• This position may be performed remotely anywhere within the United States
• Vision requirements: Ability to see information in print and/or electronically

SUPERVISORY RESPONSIBILITIES

N/A