Lead Specialist, Accounts Payable (Expense)

Ross Stores, Inc.; Dublin (CA); Remote; USD 65,000 - 90,000; Full time

Job summary

Ross Stores, Inc. is seeking an Accounts Payable professional to ensure accurate and timely processing of routine and complex invoices. The role emphasizes strong collaboration with business partners, adherence to policies, and timely reporting to maintain departmental productivity.

Remote work within the United States is supported. The candidate will handle heavy invoice processing, month-end close support, and training of new staff, while maintaining accurate tax and remittance details and

Qualifications

• 4-6 years of work experience in Finance or Accounting; solid understanding of full cycle Accounts Payable functions.
• Experience in a fast-paced, high-volume invoice processing environment; prior invoice upload processing knowledge is a plus.
• Demonstrated analytical skills and problem-solving abilities with strong customer service experience.

Responsibilities

• Reconcile and verify complex expense invoices in third-party processing solutions per policy.
• Process high-volume uploads and ensure vouchers are created without exceptions.
• Assign and distribute daily workload to the expense team; review invoices and corrections.
• Research and resolve routine and difficult invoice and payment inquiries; escalate as needed.
• Partner with procurement to resolve PO match exceptions and voucher updates.
• Validate invoices for accuracy including remittance, expense coding and tax.
• Review online payment requests for proper backup and approvals before voucher creation.
• Support month-end close to ensure accurate and timely entries.
• Assist in training new hires and updating process documentation.

Skills

Accounts Payable

Excel proficiency

Communication skills

Customer service

Analytical skills

Training/mentoring

Education

Bachelor's Degree in Business/Finance/Accounting

Tools

Ariba

PeopleSoft

Excel

Job description

GENERAL PURPOSE

Responsible for the accurate and timely processing of routine and complex Accounts Payable invoices according to Ross established policies and procedures. Maintain strong relations with Ross business partners by resolving more complicated inquiries quickly and efficiently. Generate reporting and distribute daily workload to ensure department tasks are completed timely and deadlines are met. Audit expense reports for accuracy and ensure compliance with the Ross Travel & Expense policy. Support AP Expense functions to attain goals and ensure department productivity standards are achieved.

ESSENTIAL FUNCTIONS

• Reconcile and verify more complex expense invoices in third party invoice processing solutions in accordance with Ross standard policy and procedures.
• Process high volume uploads according to established SLAs; review and validate upload template submitted by business owners for completeness, accuracy, and approvals. Process upload into the system ensuring vouchers are created without exceptions.
• Assign and distribute daily workload (voucher verification, ODC exceptions, Ariba routing, build/edit errors) to the expense team; ensure all invoices and exceptions are reviewed and corrections are made as appropriate.
• Research and resolve routine and more difficult internal and external invoice and payment inquiries using solid knowledge of policies and procedures.; communicate and escalation potential issues per established procedures to Supervisor as appropriate.
• Partner with the procurement team to resolve invoices that are in PO match exception and perform required voucher updates.
• Validate invoices for accuracy related to invoice details, including supplier's remittance information, expense coding, and proper sales/use tax application.
• Review PeopleSoft online Payment Requests for appropriate back-up and approval prior to voucher creation.
• Support Supervisor with month end close processes to ensure transactions are recorded accurately and timely (meet all deadlines)
• Assist Supervisor with training of new hires and updating documentation on new processes.

COMPETENCIES

• Collaboration
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution
• Manages Conflict
• Plans, Aligns & Prioritizes

QUALIFICATIONS & SPECIAL SKILLS REQUIRED

• 4-6 years of work experience in Finance or Accounting; solid understanding of full cycle Accounts Payable functions
• Experience in working in a fast-paced, high-volume invoice processing environment; previous invoice upload processing knowledge a plus
• Previous customer service experience in responding to complex customer inquiries and demonstrated analytical skills/problem solving
• Experience with a variety of AP applications on a major computerized system
• Perform job duties independently and organize work to meet priorities and deadlines
• Effective oral and written communication skills
• Solid Microsoft Excel skills (including V-lookup and pivot tables)
• Prior leading, training, and/or mentoring to less senior associates preferred
• Bachelor's Degree in Business, Finance, or Accounting preferred

PHYSICAL REQUIREMENTS

• Consistent timeliness and regular attendance
• Job requires ability to work in an office environment, primarily on a computer
• Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc
• This position may be performed remotely anywhere within the United States
• Vision requirements: Ability to see information in print and/or electronically

SUPERVISORY RESPONSIBILITIES

N/A