Lead Specialist, Accessibility Solutions

John Wiley & Sons Inc.; Hoboken (NJ); On-site; USD 110,000 - 157,000; Full time

Job summary

John Wiley & Sons Inc. seeks a Lead Specialist, Accessibility Solutions to develop and advance Wiley's Digital Accessibility Maturity Model and to lead our Accessibility Solutions team.

This role partners with leaders across the business to embed WCAG standards and inclusive design into products and services. You will work with product managers, legal, and content teams to drive audits, remediation roadmaps, and training modules.

Qualifications

• Bachelor's degree in a related field.
• 3-5 years of experience in accessibility, compliance, or related field.
• Knowledge of WCAG, WAI-ARIA, Section 508, EN 301 549, and inclusive design.
• Knowledge of accessibility laws including the ADA and European Accessibility Act.
• Familiarity with XML, HTML, and CSS as used in publishing workflows.
• Experience with document accessibility and remediation.
• Experience with accessibility testing tools and methods (e.g., screen readers).
• Ability to build relationships and influence stakeholders.
• Excellent documentation and training material writing.
• Ability to work in Agile or product development environments.

Responsibilities

• Develop and maintain Wiley's Digital Accessibility Maturity Model.
• Lead VPAT processes and remediation roadmaps.
• Provide training modules and developer guidance on WCAG.
• Create and update content templates and templates for common file types.
• Advocate accessibility best practices and communicate impact to stakeholders.
• Coordinate with Legal on accessibility legislation updates.

Skills

Accessibility auditing

WCAG & ARIA

Cross-functional leadership

Training materials

Stakeholder influence

Project management

Documentation

Agile environment

Education

Bachelor's degree in related field

Tools

JIRA

XML

HTML

CSS

Job description

Job Description

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.

About the Role

The Lead Specialist, Accessibility Solutions develops, implements, and continuously improves Wiley's Digital Accessibility Maturity Model, and leads our Accessibility Solutions team.

Job Responsibilities

1. Digital Accessibility Maturity Model
   • Develop and work closely with leaders across Wiley to complete, implement and continuously improve our Digital Accessibility Maturity Model
   • Coordinate with leaders across the company to continually improve our ratings across the model's seven top-level dimensions (Communications; Knowledge and Skills; Customer Support; Information and Communication Technologies (ICT) Development Lifecycle; Personnel; Procurement; and Culture)
2. VPAT and VPAT Roadmap Management
   • Manage process for commissioning third-party accessibility audits of key digital products
   • Lead members of team in working with Product Managers to develop accurate test scripts, review the test results, and develop a remediation roadmap, accessibility statement, and FAQs for each tested product
3. Training and Developer Guidance
   • Procure and update as needed corporate-wide training modules for developing/creating born-accessible products and digital services
   • Consult with content creators and developers on WCAG standards and compliance
4. Content Templates
   • Develop and update as needed templates for common content file types
   • Consult with content creators on technical issues or business trade-offs
5. Culture and Consulting
   • Advocate for the highest level of accessibility compliance in service to our customers and our employees
   • Lead the Wiley Accessibility Guild; present in webinars or conferences on Wiley's Accessibility program and success; and communicate with all employees why accessibility matters and how it impacts their responsibilities at Wiley
6. Accessibility Legislation
   • Stay informed on developments and updates to major s legislation (such as The European Accessibility Act and ADA Title II)
   • Consult with Wiley's Legal Department on how best to communicate changes to the business
7. Impact
   • Impact the achievement of objectives for own team and other related teams

Required Skills

• Bachelor's degree in a related field
• 3-5 years of experience in accessibility, compliance, or related field
• Knowledge of WCAG, WAI-ARIA, Section 508, EN 301 549, and inclusive design best practices
• Knowledge of accessibility laws including the ADA, Section 508, and the European Accessibility Act
• Familiarity with XML, HTML, and CSS as used in publishing workflows
• Experience with document accessibility and remediation
• Experience with accessibility testing tools and methods (e.g., screen readers, automated testing tools, manual processes)
• Competency with assistive technologies (JAWS, NVDA, VoiceOver, etc.) and adaptive strategies
• Familiarity with JIRA and design systems.
• Experience working in Agile or product development environments.
• Ability to organize, coordinate, and direct team activities and results.
• Writes clear, well-organized documentation and training materials, using appropriate style and tone
• General understanding of financial information and the ability to generate and analyze cost information and other legal information.
• Ability to build relationships and influence stakeholders.
• Working knowledge of desktop publishing on a Macintosh/PC platform. Thorough knowledge of MS Office suite of applications, and e-mail.

Preferred

• Knowledge of ONIX metadata standards and accessibility metadata fields
• Prior experience in digital publishing and compliance management a plus.
• Certifications such as CPACC, WAS, or other IAAP credentials are a plus.
• Understanding of EPUB accessibility and validation.
• Relevant work experience relating to license negotiation, contracts, and procurement.

Key skills

• Accessibility compliance and auditing
• Inclusive design principles
• Accessible content creation and remediation
• Stakeholder collaboration
• Cross-functional collaboration
• Problem-solving and analytical thinking
• Training and communication
• Project management
• Attention to detail

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact [e-mail] for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles in the United Kingdom, Canada, USA, Austria, Czechia, Denmark, France, Greece, Italy, Netherlands, Romania, or Spain. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

Salary Range

109,500.00 USD to 156,833.33 USD#LI-AW1