Lead Solutions Engineer, Strategic

AcuityMD, Inc.; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

AcuityMD is seeking a Lead Solutions Engineer, Strategic to drive the sales process with technical product expertise and tailored demonstrations. You will partner with Sales to understand customer requirements and craft compelling solutions that fit their business goals.

The role emphasizes consultative discovery, architecture design, and effective communication across technical and non-technical audiences, with travel up to 40% to engage prospects and customers.

Qualifications

• 5+ years in IT with pre-sales or technical sales focus.
• Bachelor's degree in Engineering, Computer Science, or related field.
• Strong verbal and written communication for needs analysis and closing.
• Excellent presentation and demonstration skills for diverse audiences.
• Experience with CRM platforms or enterprise SaaS applications.
• Cross-functional collaboration across sales, marketing, product and engineering.
• Self-motivated, flexible, proactive in dynamic environments.
• Fluency with AI-driven products and ability to adapt as capabilities evolve.

Responsibilities

• Discovery: understand customer challenges, technical landscape and requirements.
• Solution Design: tailor AcuityMD solutions to customer needs and demonstrate value.
• Sales Partnership: work with Sales to develop account strategies and advance deals.
• Technical Architecture: translate requirements into future-state designs within the client stack.
• Demos & POCs: deliver compelling product demonstrations and proofs of concept.
• RFI/RFP Response: respond with functional and technical solutions.
• Cross-Functional Feedback: share customer insights with Product, Engineering and Marketing.
• Brand & Industry Presence: participate in events and webinars to showcase capabilities.
• Team Collaboration: contribute and share knowledge within the team.
• Travel: up to 30-40% domestic travel required.

Skills

Pre-sales experience

AI/ML product knowledge

Cross-functional collaboration

Executive communication

CRM platforms

Enterprise SaaS

Education

Bachelor's degree in Engineering or CS

Tools

CRM platforms

AI/ML-driven products

Job description

Lead Solutions Engineer, Strategic

AcuityMD is the AI platform for MedTech trusted by over 500 MedTech companies - including 16 of the top 20. Commercial leaders use AcuityMD to identify target markets, surface top opportunities, and grow their business. By combining real-world healthcare data with AI-powered insights, AcuityMD enables companies from pre-commercial to enterprise to understand where and how to sell faster to accelerate the adoption of medical technology. AcuityMD ranked No. 316 on the 2026 Inc. 5000 list of the fastest-growing private companies in America and was named to Forbes' 2025 "Next Billion-Dollar Startups" list - an elite group of 25 venture-backed U.S. companies identified as most likely to reach a $1 billion valuation. AcuityMD is backed by Stepstone Group, Benchmark, Redpoint Ventures, ICONIQ, and Atreides Management.

As a Solution Engineer at AcuityMD, you will be crucial in driving the sales process by providing technical product expertise, presenting tailored solutions, and ensuring customer success. You will work closely with the Sales team to understand customer requirements and deliver compelling demonstrations of AcuityMD's products. The Solution Engineer will use a consultative approach to understand business and technical requirements and recommend effective strategies for implementing AcuityMD solutions.

Team Mission

At AcuityMD, we aim to empower our solution engineers to be strategic partners to our customers and prospects. Our team is committed to developing and maintaining a deep understanding of AcuityMD's products and services while staying current with the latest medical device industry trends. We strive to build and nurture long-term customer relationships by understanding their unique needs. Working closely with cross-functional teams, we collaborate to identify new opportunities, streamline processes, and enhance product offerings. We advocate for the value of data-driven insights, educating customers and prospects on how AcuityMD's platform can transform their businesses. We embody the highest professional, ethical, and integrity standards in all interactions.

Responsibilities

• Discovery: Engage with customers to understand their business challenges, technical landscape, and requirements.
• Solution Design: Develop and present tailored AcuityMD solutions that address customer needs and demonstrate the value of the company's products and services.
• Sales Partnership: Collaborate with the Sales team to develop account strategies and drive the sales process.
• Technical Architecture: Translate customer technical requirements into future-state system designs that show how our solutions integrate into the customer's existing tech stack.
• Demos & POCs: Deliver compelling product demonstrations, proofs of concept, and presentations to showcase the value of AcuityMD solutions.
• RFI/RFP Response: Respond to technical inquiries, RFIs, and RFPs with functional and technical solutions.
• Cross-Functional Feedback: Provide feedback to the Product, Engineering, and Marketing teams on customer needs, industry trends, and competitive landscape to drive product innovation and improvements.
• Brand & Industry Presence: Participate in industry events, webinars, and conferences to build brand awareness and showcase AcuityMD's capabilities.
• Team Collaboration: Work as a team player by contributing, learning, and sharing new knowledge.
• Travel: Up to 30%-40% domestic travel required.

Your Profile

• 5+ years of experience in the IT industry, with a focus on pre-sales or technical sales roles, ideally including experience at a vertical AI company. MedTech/healthcare IT background is not required; experience across multiple verticals is valued over tenure in a single one. This is a senior-level hire (high P4/low P5).
• Bachelor's degree in Engineering, Computer Science, or a related field, or equivalent relevant experience.
• Strong verbal and written communication skills with a focus on needs analysis, positioning, business justification, and closing techniques.
• Superior presentation and demonstration skills, with the ability to engage with both technical and non-technical audiences.
• Experience working with CRM platforms, AI/ML-driven products, or other relevant enterprise SaaS applications.
• Prior experience collaborating with cross-functional teams, including sales, marketing, product management, engineering, and customer success.
• Self-motivated, flexible, and able to take initiative in a dynamic environment.
• Strong problem-solving skills and the ability to think creatively to develop innovative solutions for customer needs.
• Demonstrated fluency with AI-driven products and the ability to quickly learn and adapt as our AI capabilities evolve.

Nice to Haves

• Experience working in the MedTech or healthcare industry (not required, experience across multiple verticals, especially other AI-focused companies, is equally valued).
• Familiarity with data analytics, business intelligen