Lead Solutions Architect, Location & Mapping Platform

Mapbox; United States; Remote; USD 140,000 - 200,000; Full time

Job summary

Mapbox is seeking a Solutions Architect to partner with customers and account teams to design architectures and deliver solutions on the Mapbox platform. You will work directly with customers to discover needs and translate them into scalable, data-driven maps and location experiences that delight users and drive measurable outcomes.

Ideal candidates combine software engineering, product management, solutions engineering, and technical consulting experience, with native Mandarin and English

Qualifications

• Bachelor's or Master’s degree in Computer Science, Engineering, or related field preferred.
• 5+ years in solutions architecture, customer-facing engineering or consulting.
• Native-level Mandarin and English communication, written and verbal.

Responsibilities

• Partner with Sales to position Mapbox’s technical value and shape opportunities.
• Lead technical discovery to understand customer goals, requirements, and success criteria, and ensure solution designs meet business objectives.
• Design and present scalable architectures using Mapbox SDKs, APIs, and platform services.
• Respond to technical customer requests (RFI/RFQ) with clear technical documentation and solution proposals.
• Provide technical guidance during the pre-sales cycle and deliver rapid technical enablement via workshops, demos, and PoC/PoV in a fast-paced digital customer environment.
• Drive customer success by accelerating time-to-value and supporting adoption and expansion in a dynamic, complex ecosystem.
• Advocate for customer needs and provide structured feedback to influence product and engineering direction.
• Stay current on mapping, mobility, and AI technologies and share best practices internally and with customers.

Skills

Solutions architecture

Pre-sales

Customer facing engineering

Technical consulting

Architectural design

Mapbox SDKs/APIs

Cloud platforms

GIS / geospatial

Mandarin-English bilingual

Education

Bachelor's in CS/Engineering

Master's degree (preferred)

Tools

JavaScript

Android

iOS

Job description

Mapbox is seeking a Solutions Architect to partner with customers and account teams to design architectures and deliver solutions on the Mapbox platform. You will work directly with customers to discover needs and translate them into scalable, data-driven maps and location experiences that delight users and drive measurable outcomes.

Ideal candidates combine software engineering, product management, solutions engineering, and technical consulting experience, with native Mandarin and English