Lead Solutions Architect

Telsource Corporation; Strongsville (OH); On-site; USD 130,000 - 185,000; Full time

Job summary

Acuative is seeking a Lead Solutions Architect to serve as the senior technical leader for its Information Systems organization. This role blends software architecture, hands-on development, and strategic technology advisory across the ERP platform and ITSM initiatives.

You will define technical strategy, guide solution design, mentor developers, and drive modernization, DevOps, and API integration, collaborating with IS managers and business stakeholders to align technology with business goals.

Qualifications

• 10+ years of software development experience.
• 5+ years in architecture or technical leadership roles.
• Deep expertise with C#, .NET, Angular, and SQL Server.
• Strong experience with GitLab and CI/CD pipelines.
• Experience designing enterprise application architectures.

Responsibilities

• Lead architecture standards, development practices, and engineering guidelines.
• Mentor developers and grow technical capabilities across the organization.
• Design scalable, secure, and maintainable enterprise solutions.
• Guide long‑term application and technology roadmaps and integration strategies.
• Hands-on development for strategic initiatives and modernization efforts.

Skills

C#

.NET

Angular

SQL Server

GitLab

CI/CD

Software architecture

Mentoring

Communication

Stakeholder mgmt

Tools

REST APIs

Cherwell ITSM

ServiceNow

Job description

About Acuative : Acuative is a leading provider of managed networking, field services, and technology solutions supporting enterprise and public-sector customers throughout North America.

As we continue to evolve our technology platform and modernize our business systems, we are seeking a Lead Solutions Architect to serve as the senior technical leader for our Information Systems organization.

This is a unique opportunity to influence the architecture and future direction of a proprietary enterprise platform that powers critical business operations across multiple business units.

The Opportunity :

This role combines the responsibilities of a software architect, lead developer, technical mentor, and strategic technology advisor.

You will work closely with our IS Manager, Business Analysts, and development teams to define technical strategy, guide solution architecture, mentor developers, and drive modernization initiatives across our application ecosystem.

Unlike many architecture roles, this position remains hands‑on. You’ll have the opportunity to solve complex technical challenges, influence platform direction, and help shape the future of our development organization.

What You’ll Be Working On :

• A proprietary ERP platform supporting core business operations.
• Enterprise workflow automation initiatives.
• ITSM platform strategy and ServiceNow evaluation efforts.
• System integrations and API development.
• Application modernization and technical debt reduction.
• DevOps and CI/CD process improvements.
• AI-enabled productivity and automation initiatives.
• Growth and mentorship of domestic and offshore development teams.

What You’ll Do :

Technical Leadership :

• Serve as the senior technical leader for Acuative’s application ecosystem.
• Establish architecture standards, development practices, and engineering guidelines.
• Mentor developers and help grow technical capabilities across the organization.
• Conduct architecture reviews, design reviews, and code reviews.

Architecture & Solution Design :

• Design scalable, secure, and maintainable enterprise solutions.
• Define integration strategies between internal and external systems.
• Guide long‑term application and technology roadmaps.
• Ensure solutions align with business objectives and operational requirements.

Development Leadership :

• Participate in hands‑on software development for strategic initiatives.
• Lead modernization efforts and platform evolution.
• Solve complex application, integration, and data challenges.
• Improve application quality, reliability, and performance.

DevOps & Engineering Excellence

• Lead GitLab‑based source control and CI/CD strategy.
• Promote DevOps and DevSecOps practices.
• Improve deployment automation, testing, and release management.
• Establish standards for maintainability, observability, and operational support.

Technology Environment :

• C#.
• .NET Framework and modern .NET.
• Angular.
• SQL Server / T‑SQL.
• GitLab.
• REST APIs.
• Proprietary ERP platform.
• Cherwell ITSM.
• ServiceNow (evaluation and future planning).

What We’re Looking For :

Required :

• 10+ years of software development experience.
• 5+ years in architecture or technical leadership roles.
• Deep expertise with C#, .NET, Angular, and SQL Server.
• Strong experience with GitLab and CI/CD pipelines.
• Experience designing enterprise application architectures.
• Experience leading or mentoring software development teams.
• Excellent communication and stakeholder management skills.
• U.S. Citizenship.
• Ability to obtain and maintain a U.S. Government Public Trust clearance.

Preferred :

• Experience with ERP platforms or highly customized enterprise applications.
• Experience with ServiceNow or enterprise ITSM platforms.
• Experience in managed services, telecommunications, networking, or field services.
• Experience supporting public‑sector or regulated environments.
• Experience with AI‑assisted software development and automation technologies.
• Familiarity with ITIL and service management processes.

Why Join Acuative?

• Lead architecture for business‑critical enterprise systems.
• Influence technology strategy and modernization efforts.
• Partner directly with business leadership and product stakeholders.
• Help shape a growing development organization.
• Work with modern Microsoft technologies and enterprise‑scale systems.
• Opportunity to make a measurable impact on business operations and customer success.