Lead, Software Quality Assurance
Lirio
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Benefits offered by this job
Job summary
Lirio is seeking a Software QA Lead Engineer to drive quality strategy for its cloud-native platform, UI, and integrations. You will own test strategies, automation, and quality gates across APIs, services, and event-driven workflows in a regulated healthcare-adjacent environment.
You will mentor engineers, design test frameworks, and partner with Engineering, Product, Cloud/SRE, and Customer Operations to ensure reliable, observable, and audit-ready releases.
Qualifications
- 5-7+ years of related QA/testing experience in software, preferably in cloud-native environments.
- Strong experience with test automation for APIs/services and UI automation.
- Deep knowledge of performance testing, contract testing, and observability tooling.
- Proficiency with CI/CD processes, version control, and cloud platforms (AWS/Azure).
- Ability to mentor, collaborate with cross-functional teams, and drive quality across squads.
Responsibilities
- Lead the design, implementation, and execution of comprehensive test strategies across APIs, services, event-driven workflows, and UI surfaces.
- Expand and maintain automated test coverage (unit, integration, contract, end-to-end) while applying selective manual testing.
- Define quality gates in CI/CD and ensure releases are observable and auditable.
- Mentor QA engineers and standardize testing practices across squads to reduce flakiness.
- Collaborate with Product, Engineering, Cloud/SRE, and Customer Operations to ensure quality and release readiness.
Skills
Education
Tools
Job description
Lirio is a technology/software company that provides expertise in a variety of behavioral science domains (e.g., behavioral economics, social psychology, public health), data science, and machine learning to drive consumer engagement, close gaps in preventive and chronic care, and promote health and well-being across an individual's lifespan. Lirio's behavior change AI platform unites behavioral science with advanced artificial intelligence (AI) to deliver Precision Nudging health interventions. Precision Nudging is the application of behavioral science to health interventions personalized by AI to each individual that overcome barriers to action at the right time and place for scalable, behavior change.This is a remote role with the opportunity to be hybrid if located in Tennessee. All applicants must be authorized to work in the US without sponsorship.To ensure an excellent onboarding experience and integration into the company, new colleagues will spend their first week onsite at one of our offices in Tennessee. Travel expenses will be paid. This is a requirement.
The Software QA Lead Engineer is accountable for quality strategy and execution across Lirio's cloud-native platform, user interfaces, and customer integrations. This role leads a shift-left quality approach across squads (Platform, Enterprise, Data/ML, etc.), owning test strategy, automation, and quality gates for web/UI experiences, services, APIs, event-driven workflows, and data flows in a regulated healthcare environment.
This role involves mentoring QA engineers, designing and implementing test automation frameworks, and conducting code and test reviews, while partnering closely with Engineering, Product, Cloud/SRE, and Customer Operations to ensure releases are reliable, observable, and audit-ready.
- Lead the design, implementation, and execution of comprehensive test strategy across APIs, services, event-driven workflows (Kafka), and UI surfaces.
- Own and evolve automated test coverage (unit, integration, contract, end-to-end) and maintain a risk-based manual test strategy where automation is not practical.
- Ensure test coverage for functional, regression, integration, performance, and reliability testing (timeouts, retries, idempotency, failure modes).
- Advocate for quality engineering practices (TDD where appropriate, CI quality gates, code review standards, and testability in design).
- Define and maintain quality gates in CI/CD (e.g., minimum coverage thresholds, contract test pass, critical path E2E pass, vulnerability scan pass where applicable).
- Partner with Cloud/SRE to validate release readiness via observability (logging, metrics, tracing) and operational dashboards
- Embed quality and testability considerations into feature and system design by reviewing application logic, APIs, data models, event contracts, and UI workflows in partnership with engineers.
- Establish and enforce standards for automation quality, including flakiness reduction, stabilization practices, clear ownership, and expectations for timely remediation of broken or unreliable tests.
- Define and document QA processes and best practices.
- Collaborate with product owners and developers to clarify requirements and acceptance criteria.
- Participate with backlog refinement and sprint planning to ensure testability of features.
- Facilitate agile ceremonies as needed.
- Build and maintain shared QA practices, documentation, and knowledge-sharing mechanisms (playbooks, training, cross-coverage) to avoid single points of failure across squads and releases.
- Standardize testing approaches for event-driven systems, including message schema validation, backward compatibility, replay scenarios, idempotency, ordering assumptions, and failure handling (Kafka and similar messaging technologies).
- Stay current with industry trends, tools, and technologies in software testing.
- Promote continuous improvement and innovation within the QA team.
- Evaluate and adopt tooling that improves cycle time (local test environments, ephemerel environments, test data management).
- Support production releases, participate in incident triage, and drive root cause analysis with Engineering, SRE/Cloud, and Customer Operations.
- Track defect escape trends and drive corrective actions (test additions, gating changes, process improvements).
- Triage and resolve defects, collaborating with development and support teams.
- Regular and reliable attendance.
- Perform other duties as assigned.
- Bachelor's degree in related field preferred
- 5-7+ years of related experience
- Test automation for APIs/services (e.g., JUnit/TestNG for JVM services, PyTest for Python services)
- UI automation experience (e.g., Cypress or Playwright, Jasmine) where applicable
- Performance testing (e.g., Gatling, k6, JMeter)
- Contract testing (e.g., Pact or equivalent)
- Observability tooling familiarity (Datadog/OpenTelemetry concepts)
- CI/CD tools and processes
- Version control (e.g., Git)
- Cloud platforms (e.g., AWS, Azure)
- Scripting and programming languages (e.g., Java, TypeScript, Groovy, Python)
- Agile methodologies (e.g., Scrum, XP, SAFe)
- Databases/SQL
- Kafka
- Kubernetes
- Leadership & coaching skills
- Ability to operate in ambiguity and improve systems iteratively (not waiting for perfect process)
- Strong judgment around risk-based testing and release decisions
- Strong organizational and time management skills
- Excellent communication and collaboration abilities
- Adaptability and problem-solving skills
- Ability to translate complex technical concepts for non-technical stakeholders
- Medical (HSA available)
- Dental
- Vision
- Short-term & long-term disability (company-paid)
- Life & AD&D (company-paid)
- 401K with company match
- 10 paid holidays, quarterly company closure dates, + holiday week company closure
- Flexible time off policy
- Work from home
- 6 weeks paid parental leave
- Salary range: $130k-$150k
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
