Lead Software Engineer, Identity Platform & Onboarding

JPMorgan Chase & Co.; New York (NY); On-site; USD 150,000 - 210,000; Full time

Job summary

JPMorgan Chase & Co. in New York invites a Lead Software Engineer to join our Consumer & Community Banking Customer Identity Platform team. You will help design and deliver trusted, scalable identity and onboarding solutions across products.

You will collaborate with product, risk and technology teams to translate regulations into technical solutions, own end-to-end identity lifecycles, and drive AI-assisted engineering practices to improve quality and velocity.

Qualifications

• 5+ years of applied software engineering experience.
• Experience designing scalable, distributed systems and APIs in a cloud-based environment.
• Strong understanding of event-driven architecture and Kafka.
• Experience with identity and access management (IAM) platforms.
• Experience translating business or regulatory requirements into technical solutions.
• Proficiency in agile software development lifecycle practices.
• Demonstrated leadership in adopting AI-assisted development tools with secure validation.

Responsibilities

• Design and deliver secure, scalable software solutions that support customer identity, onboarding, and trust services across platforms.
• Develop and maintain a canonical customer identity model for consistent identity representation across systems.
• Build and manage services that support end-to-end identity lifecycle (enrollment, verification, remediation, offboarding).
• Integrate identity proofing and verification vendors via abstracted APIs for flexible onboarding.
• Develop trust and risk signal services to support fraud detection and identity assurance decisions.
• Design and implement event-driven architectures and APIs for distributed systems interoperability.
• Collaborate with product, risk, and technology teams to translate regulatory and business requirements into scalable solutions.
• Ensure continuity of identity experience across web, mobile, branch, and call center.
• Identify opportunities to improve platform performance, scalability, and reliability through automation and best practices.
• Lead adoption of enterprise-authorized AI-assisted engineering practices to improve code quality, delivery speed, and operational outcomes.

Skills

Distributed systems

APIs design

Agile practices

High availability & performance

Secure coding practices

Tools

Kafka

IAM platforms

AI-assisted development tools

Job description

JPMorgan Chase & Co. in New York invites a Lead Software Engineer to join our Consumer & Community Banking Customer Identity Platform team. You will help design and deliver trusted, scalable identity and onboarding solutions across products.

You will collaborate with product, risk and technology teams to translate regulations into technical solutions, own end-to-end identity lifecycles, and drive AI-assisted engineering practices to improve quality and velocity.