Lead Smart Home Installations Technician

Daisy; Ocean Springs (MS); Hybrid; USD 68,000 - 90,000; Full time

Benefits offered by this job

Performance bonuses

Health insurance stipend

2 weeks paid vacation

Paid sick time

Paid holidays

BYOD stipend

Manufacturer purchase programs

Laptop and peripherals

Training (Control4, Lutron, CEDIA)

Job summary

Daisy Gulf Coast is seeking a Lead Smart Home Technician to install, troubleshoot, and service audio, video, lighting, motorized shades, control and networking systems in residential and some commercial locations. You will regularly interface with clients and represent the Daisy brand, building trusted relationships that improve their lives through technology.

You will work directly with the owner to set installation standards for a brand-new branch and own the Daisy Care maintenance program for

Qualifications

• High school diploma or equivalent.
• 3+ years of AV, networking, or technology integration experience.
• Control4 certification strongly preferred.
• Motivated to learn new technologies and processes.
• Able to work independently, lead jobs, and mentor future team members.
• Can pass a drug screen and background check.
• Valid Mississippi or Alabama driver’s license and access to a reliable, insured vehicle.
• Able to independently lift up to 50 pounds.
• Able to sit, stand, and kneel for extended periods.

Responsibilities

• Read and interpret blueprints, diagrams, floor plans, specifications, and product manuals.
• Manage all aspects of support, including end-user training, troubleshooting, and escalating issues through to resolution.
• Share challenges and successes with the team during weekly meetings and help shape installation standards.
• Travel to job sites, use hand and power tools safely, and maintain company-issued tools, equipment, and vehicle.
• Work with builders, designers, and other industry professionals in addition to clients.
• Communicate daily with the project manager on project progress.
• Assist the owner on Daisy Care assessment visits and help identify opportunities to better serve clients.
• Independently manage and perform Daisy Care maintenance visits once ramped up.

Skills

3+ years AV experience

Networking experience

Technology integration

Control4 certification (preferred)

Job description

Daisy Gulf Coast is seeking a Lead Smart Home Technician to install, troubleshoot, and service audio, video, lighting, motorized shades, control and networking systems in residential and some commercial locations. You will regularly interface with clients and represent the Daisy brand, building trusted relationships that improve their lives through technology.

You will work directly with the owner to set installation standards for a brand-new branch and own the Daisy Care maintenance program for