Lead Slot Technician & Systems Supervisor

Graton Resort & Casino; Rohnert Park (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Graton Resort & Casino is seeking a Slot Technical Supervisor to oversee the Technical Team responsible for maintaining all slot equipment and related technology, including supporting new game installations and player tracking hardware as needed.

The role emphasizes supervising staff, ensuring compliance with internal controls and OSHA safety standards, and maintaining slot databases while coordinating training and performance reviews in alignment with events and promotions on property.

Responsibilities

• Oversee daily maintenance of all slot equipment and technology, and participate in new game installations.
• Supervise slot installations/removals/relocations; support major projects; perform Slot Technician duties when needed.
• Supervise programming projects for hardware, firmware and software upgrades related to slot devices and related systems.
• Ensure compliance with internal control measures set by the Graton Gaming Commission and local standards.
• Maintain the Slot Database in Acres and keep slot equipment records up to date.
• Supervise maintenance of Slot Department hard files for accuracy and compliance.
• Maintain up-to-date knowledge of video and slot machines; possess solid computer skills.
• Understand Player Tracking System and progressive systems used on the floor.
• Coordinate storage and maintenance of equipment; supervise department facilities and storage areas; maintain related documentation.
• Conduct corrective counseling for Slot Utility Technicians and train new Technicians; participate in evaluations.
• Ensure OSHA safety regulations are followed; monitor practices to provide a safe work environment for technicians and guests.
• Stay aware of upcoming events and promotions.
• Perform other job-related duties as assigned.

Job description

Graton Resort & Casino is seeking a Slot Technical Supervisor to oversee the Technical Team responsible for maintaining all slot equipment and related technology, including supporting new game installations and player tracking hardware as needed.

The role emphasizes supervising staff, ensuring compliance with internal controls and OSHA safety standards, and maintaining slot databases while coordinating training and performance reviews in alignment with events and promotions on property.