Lead Ski Shop & Guest Experience Supervisor

Dodge Ridge Mountain Resort; Pinecrest (CA); On-site; USD 27,000 - 30,000; Full time

Job summary

Dodge Ridge Mountain Resort is seeking a Sport Shop Supervisor to lead the Dodge Ridge Sport Shop team in Pinecrest, CA. You will supervise staff, ensure guest satisfaction, manage cash handling, training, and inventory, and maintain secure operations within budget.

Responsibilities include staffing, payroll, merchandising, opening/closing, and enforcing safety and labor standards while staying current with ski/snowboard industry trends.

Qualifications

• Must have two to three years prior supervising experience in a retail environment.
• Must have cash handling, POS, inventory maintenance, and loss prevention experience.
• Demonstrated ability to work positively with coworkers and guests in a team environment.
• Excellent organizational and communication skills, in a fast-paced setting.
• Experience with Microsoft Office and Excel preferred.
• Must be 19 or older and have a valid driver's license.

Responsibilities

• Hire, motivate, evaluate and supervise staff to meet department goals and standards.
• Assist Retail Manager to ensure department aligns with standards and objectives.
• Train staff on POS operation, cash handling, product knowledge and guest service.
• Maintain accurate banks, drawers, and reporting; coach staff on cash procedures.
• Oversee opening/closing duties and daily sport shop operations.
• Merchandise rounds, display windows, and general security of the shop.

Skills

Staff supervision

Cash handling

POS operations

Inventory management

Loss prevention

Communication

Organizational skills

Team leadership

Tools

POS system

Excel

Microsoft Office

Job description

Dodge Ridge Mountain Resort is seeking a Sport Shop Supervisor to lead the Dodge Ridge Sport Shop team in Pinecrest, CA. You will supervise staff, ensure guest satisfaction, manage cash handling, training, and inventory, and maintain secure operations within budget.

Responsibilities include staffing, payroll, merchandising, opening/closing, and enforcing safety and labor standards while staying current with ski/snowboard industry trends.