Lead Site Service Technician

hysteryale

Springhill (LA)

On-site

USD 70,000 - 90,000

Full time

10 days ago

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Job summary

Hyster-Yale Materials Handling, Inc. in Spring Hill, TN is seeking a Lead Site Service Technician responsible for on-site maintenance and supervision of the mobile equipment fleet.

You will mentor technicians, manage schedules, ensure safety, document processes, and collaborate with the Saturn Manager to uphold GM specifications and maximize uptime. This role requires hands-on leadership and strong troubleshooting across shifts.

Qualifications

High School Diploma or GED required.
Minimum 5 years of relevant work experience.
Strong mechanical and electrical troubleshooting skills.
Ability to read electrical diagrams and work with hydraulics.
Leadership and coaching skills to guide employees.
Excellent interpersonal and organizational skills.
Capacity to work under pressure and manage multiple priorities.

Responsibilities

Perform onsite maintenance of mobile equipment in Spring Hill, TN.
Mentor technicians and delegate daily assignments.
Ensure safety and adherence to GM/UAW rules.
Monitor preventive maintenance schedules and repairs.
Identify issues and repair trucks to customer satisfaction.
Document all paperwork promptly and accurately.
Provide support to maximize fleet efficiency and value.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Read electrical diagrams

Hydraulic systems

Leadership & coaching

Interpersonal skills

Organizational skills

Teamwork & independence

Computer literacy

Communication skills

Multitasking

Education

High School Diploma or GED

5+ years of relevant work experience

Job description

Job Title

Lead Site Service Technician

Job Category

Product Support

Job Description

What starts withYOU,moves the world!

Hyster-Yale Materials Handling, Inc,a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talentedLead Site Service Technician, based out of Spring Hill, TN.

What You Will Do:

Perform onsite maintenance of mobile equipment, including analysis and inspection of GM-owned equipment located in Spring Hill, TN, to meet the expectations of end users.
Be a mentor to other technicians.
Delegate assignments out daily,
One who will step up and assume additional responsibilities when needed.
Be able to cover other shifts when needed.
Assist in ensuring that the maintenance program meets the performance, reliability, durability, and operational characteristics required by the customer.
Perform system monitoring, failure reporting, and corrective-action duties, which are crucial to improving productivity and acceptance of the mobile equipment fleet.
Enhance customer satisfaction by ensuring optimal performance of the fleet during operation, as well as the service provider during maintenance and repair, by providing the necessary support to maximize efficiency and value for all parties involved.
Identify issues, suggest improvements, and repair trucks to customer satisfaction during onsite repairs.
Perform physical inspections of the complete fleet every two weeks, as signed by the Saturn Manager.
Process all paperwork in a timely manner and escape any safety concerns immediately to management.
Follow all GM/UAW safety and environmental rules and regulations.
Ensure all employees on an assigned shift deliver the daily work schedule on time, in full, and in a quality manner.
Monitor the preventive maintenance schedule for the assigned shift to ensure completion on time and in full per GM specifications.

Who You Are:

A motivated individual who is willing and able to work safely in high-pressure environments.
Adaptable and able to handle multiple tasks simultaneously while adjusting to project changes.
A team-oriented professional who can also work independently with minimal supervision.
A strong communicator with demonstrated listening skills and the ability to follow verbal and written instructions.
A leader who can coach, support, and develop employees on assigned shifts.
Detail-oriented with strong interpersonal and organizational skills.
Committed to delivering quality work and ensuring customer satisfaction.
Flexible and willing to work off-hours, as needed, to support the Spring Hill fleet.

What You Will Need (Education):

A High School Diploma or GED equivalent is required.
5+ years of relevant work experience.

Skills, Experience & Abilities:

Demonstrable understanding of mechanical and electrical (AC and DC) troubleshooting skills.
Advanced mechanical skills, including the ability to read electrical diagrams and work with hydraulic systems to support daily maintenance requirements.
Ability to troubleshoot complex and novel issues while supporting team development.
Leadership and coaching skills to guide employees effectively.
Excellent interpersonal and organizational skills.
Ability to work effectively in both team environments and independently.
General computer knowledge required.
Strong verbal and written communication skills.
Ability to manage multiple priorities in a fast-paced environment.

Additional Information:

Ability to lift up to 55 lbs. is required; equipment is made available for heavier items.
Ability to stand or sit for prolonged periods to perform required work.
Ability to maneuver in physically demanding environments.
Must be able to work in various weather conditions (hot and cold extremes) with appropriate provisions.
Must supply hand tools sufficient to perform maintenance and services.
Position requires effective verbal and written communication skills.
Must be willing to work various shifts as assigned.
On occasion, the roles requires working on holidays as scheduled.

Who we are:

Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures,sellsand services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materialsfrom Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc,hasbeen building relationships with our customers, suppliers,dealersand employees for over 100 years. For more information about a career with Hyster-Yale, please visithyster-yalecareers.com.

What we offer:

Hyster-Yale Materials Handling, Inc,offers competitive pay, tuition reimbursement, supportive work environment, hybrid workoption, and opportunities for growth and development.A fullbenefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled

Job Type

Permanent

Time Type

Full time

Work Hours

Travel Required

0-10%

Primary Location

HY US Springhill, TN

Address