Lead Site Reliability Engineer: AI-Driven Reliability

CardWorks Servicing LLC; Pittsburgh (Allegheny County); Hybrid; USD 146,032 - 162,257; Full time

Benefits offered by this job

Competitive base pay

Medical, Dental and Vision coverage

401(k) Plan with Company Match

Paid Vacation and Sick Days

Job summary

CardWorks Servicing LLC seeks a skilled Site Reliability Engineer to establish and oversee an SRE operating model. This role involves implementing AI solutions, improving service reliability, and collaborating across teams to foster a strong culture of reliability.

The ideal candidate will have extensive experience in SRE and infrastructure as code, along with a Master's degree in a relevant field. Compensation for this position ranges from $146,032 to $162,257, with hybrid or remote options available.

Qualifications

• 7+ years of experience in Site Reliability Engineering.
• Experience applying AI/ML to operations with measurable outcomes.
• Strong observability and telemetry expertise.

Responsibilities

• Establish the SRE operating model and ensure adoption across teams.
• Own the centralized SRE service engagement model.
• Design automation and observability solutions to reduce operational toil.

Skills

Site Reliability Engineering

AI/ML Operations

Observability and Telemetry

Infrastructure as Code

CI/CD Pipeline Design

Containerization

Education

Master’s degree in Computer Science or Engineering

Tools

Terraform

Ansible

Docker

Kubernetes

Azure DevOps

GitHub Actions

Job description

CardWorks Servicing LLC seeks a skilled Site Reliability Engineer to establish and oversee an SRE operating model. This role involves implementing AI solutions, improving service reliability, and collaborating across teams to foster a strong culture of reliability.

The ideal candidate will have extensive experience in SRE and infrastructure as code, along with a Master's degree in a relevant field. Compensation for this position ranges from $146,032 to $162,257, with hybrid or remote options available.