Lead Site Reliability Engineer

EPAM Systems, Inc.; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Learning & development

Global career opportunities

Job summary

EPAM Systems, Inc. is seeking a hands-on Lead Site Reliability Engineer to maintain and enhance a Java backend services ecosystem alongside an SRE and backend team.

You will strengthen reliability, observability, and incident response practices across critical services. Your role includes on-call coverage, troubleshooting distributed systems with logs and telemetry, deploying patches in cloud infrastructure, and building dashboards to monitor platform health.

Qualifications

• 5+ years of Site Reliability Engineering or DevOps for distributed systems.
• 5+ years of production AWS experience.
• 3+ years with DynamoDB and ElastiCache in production.
• Strong on-call leadership and operational improvement experience.
• Strong troubleshooting using logs and telemetry to identify root causes.
• Excellent written communication for incident updates.

Responsibilities

• Provide on-call support for Java backend identity services during business hours.
• Troubleshoot complex distributed-system issues using logs and telemetry.
• Deploy patches to address issues in cloud infrastructure.
• Improve reliability posture of key backend services.
• Build dashboards and runbooks to monitor health and standardize operations.
• Monitor SLOs across services and implement code changes to improve them.

Skills

Site Reliability Engineering

On-call leadership

Troubleshooting

Distributed systems

Communication

Tools

AWS

DynamoDB

ElastiCache

Kubernetes

Terraform

Apache Kafka

Grafana

New Relic

Job description

We are looking for a hands-on Lead Site Reliability Engineer to maintain, enhance, and support a Java backend services ecosystem alongside another SRE and a backend engineering team. You will strengthen reliability, observability, and incident response practices.ResponsibilitiesProvide on-call support for Java backend identity services during business hoursTroubleshoot complex distributed-system issues using logs and telemetry to identify root causesDeploy patches to address issues in cloud infrastructureImprove reliability posture for key backend services through tangible changesBuild metrics and dashboards to quickly assess overall platform healthMonitor SLOs across services and submit code changes to improve SLOs as errors occurCreate and refine runbooks for backend services to standardize operations and responseRequirements5+ years of experience in Site Reliability Engineering or DevOps for distributed systems5+ years of experience with Amazon Web Services in production environments3+ years of experience with Amazon DynamoDB and Amazon ElastiCache in productionLeadership experience guiding on-call practices and operational improvementsStrong project execution skills delivering reliability and observability enhancementsStrong troubleshooting skills using logs and telemetry to find root causesStrong communication skills for clear and concise written incident updatesFast learning ability to absorb information quickly and apply it during on-callUpper-Intermediate English proficiency (B2)Nice to haveKubernetesTerraformApache KafkaGrafanaNew RelicWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedIn