Lead Shop Supervisor — Heavy Equipment Support

HOLT Group; Longview (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

HOLT CAT in Longview, TX is seeking a Shop Supervisor 2 for CAT Support. You will schedule and prioritize all shop work, provide quotes, review work orders for billing, and maintain strong communication with customers while upholding safety and policy standards.

The role emphasizes leadership, collaboration, and ongoing development, with travel up to 30% and a required valid driver’s license to support field and shop activities.

Qualifications

• Bachelor’s degree in Business Management preferred.
• Minimum of 5 years machine repair service experience.
• Minimum of 5 years of supervisory or manager experience required.

Responsibilities

• Schedules and prioritizes all work in the assigned area of responsibility.
• Provides quotes for jobs and conducts work order review for customer billing.
• Maintains customer communications and shop safety practices.
• Ensures compliance with shop operating policies and safety regulations.
• Reports status to Service Manager and supports department goals.

Skills

Leadership

Communication

Customer service

Problem solving

Time management

Safety awareness

Education

Bachelor’s degree in Business Management

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

HOLT CAT in Longview, TX is seeking a Shop Supervisor 2 for CAT Support. You will schedule and prioritize all shop work, provide quotes, review work orders for billing, and maintain strong communication with customers while upholding safety and policy standards.

The role emphasizes leadership, collaboration, and ongoing development, with travel up to 30% and a required valid driver’s license to support field and shop activities.