Lead Shipping/Receiving

Mustang Motorcycle Products; Three Rivers (MA); On-site; USD 52,000 - 78,000; Full time

Job summary

Mustang Motorcycle Products in Massachusetts seeks a Lead Shipping/Receiving Associate to supervise daily shipping operations, coordinate staff, and ensure orders are packed, labeled, and shipped on time.

You will manage schedules, enforce safety, train personnel, and collaborate with warehouse, inventory, and customer service teams to maintain efficient, accurate fulfillment processes.

Qualifications

• 2+ years in warehouse shipping/receiving
• 1+ year leadership or supervisory experience
• Familiarity with UPS, FedEx and freight carriers
• Experience with WMS, shipping software or ERP systems
• Strong attention to detail and organization
• Able to lift 40–50 lbs

Responsibilities

• Supervise and coordinate daily shipping activities and workflow.
• Ensure orders are picked, packed, labeled, and shipped accurately.
• Monitor shipping schedules and meet delivery deadlines.
• Train, guide, and support shipping department employees.
• Verify shipping documentation, packing lists, and carrier paperwork.
• Coordinate with warehouse, inventory, and customer service teams.
• Ensure compliance with safety procedures and company policies.
• Ensure purchase orders and packing lists match documentation.
• Troubleshoot shipping issues, delays, or discrepancies.
• Maintain organized shipping areas and efficient processes.
• Assist with loading/unloading shipments when needed.
• Track shipments and provide status updates when required.

Skills

Leadership

Time management

Problem-solving

Communication

Inventory knowledge

LEAN methodologies

Forklift Certification

Education

High school diploma / GED

Tools

WMS

Shipping software

ERP systems

Job description

Lead Shipping/ Receiving – Job Description

Job Title: Shipping Department Lead

Department: Warehouse / Logistics

Reports To: Operations Manager

Job Summary

The Lead Shipping/Receiving Associate is responsible for overseeing daily shipping and receiving operations to ensure orders are processed, packed, and shipped accurately and on time. This role coordinates shipping/receiving staff, maintains shipping schedules, ensures compliance with company procedures, and supports efficient warehouse operations.

Key Responsibilities

• Supervise and coordinate daily shipping activities and workflow.
• Ensure orders are picked, packed, labeled, and shipped accurately.
• Monitor shipping schedules and meet delivery deadlines.
• Train, guide, and support shipping department employees.
• Verify shipping documentation, packing lists, and carrier paperwork.
• Coordinate with warehouse, inventory, and customer service teams.
• Ensure compliance with safety procedures and company policies.
• Ensure purchase orders and packing lists match documentation.
• Troubleshoot shipping issues, delays, or discrepancies.
• Maintain organized shipping areas and efficient processes.
• Assist with loading/unloading shipments when needed.
• Track shipments and provide status updates when required.

Qualifications

• High school diploma or GED (associate degree preferred).
• 2+ years of warehouse or shipping and receiving experience.
• 1+ year of leadership or supervisory experience preferred.
• Familiarity with shipping carriers (UPS, FedEx, freight carriers).
• Experience with warehouse management systems (WMS), shipping software, or ERP systems.
• Strong attention to detail and organizational skills.
• Ability to lift 40–50 lbs and work in a warehouse environment.

Skills

• Leadership and team coordination
• Time management and scheduling
• Problem-solving and decision-making
• Communication and teamwork
• Basic computer and inventory system knowledge
• Organize using LEAN methodologies
• Forklift Certification

Work Environment

• Warehouse setting with moderate noise.
• May require standing, lifting, bending, and walking for extended periods.
• Occasional overtime during high shipping volumes.

Work Hours: 1st Shift 7:30AM - 4:00PM