Lead Shift Supervisor - Craft Coffee & Community

Starbucks Corp.; Ledgewood (NJ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan with employer-m

Tuition coverage through Starbucks ACH

Paid vacation and parental leave

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for our community. You will coach team members, manage operations, and uphold store standards during your shift.

Applicants should have at least six months of customer service experience and the ability to work flexible hours, including mornings, evenings, and weekends. We offer comprehensive benefits and growth opportunities.

Qualifications

• Six (6) months of experience interacting with and fulfilling customer requests.
• At least six (6) months of experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others and work as part of a team.

Responsibilities

• Lead shift operations to create a welcoming Starbucks experience.
• Ensure quality beverages and food prepared to standard recipes or customized for customers.
• Coach and delegate tasks to team members to maintain smooth store operations.
• Maintain adherence to store policies, cash handling, safety, and security.

Skills

Direct the work of others

Customer service

Effective communication

Retail knowledge

Teamwork

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for our community. You will coach team members, manage operations, and uphold store standards during your shift.

Applicants should have at least six months of customer service experience and the ability to work flexible hours, including mornings, evenings, and weekends. We offer comprehensive benefits and growth opportunities.