Lead Shift Supervisor – Craft Coffee & Community

Starbucks Corp.; Kansas City (MO); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Bean Stock program

Tuition coverage

Paid vacation

Sick time

Parental leave

Holiday pay

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead the team with craft and heart, crafting quality beverages and food in a welcoming space for the community.

You will coach baristas, delegate tasks, and ensure smooth shift operations, maintaining attendance and safety while delivering great customer experiences. This role requires flexibility across mornings, evenings, weekends, and holidays to support store needs.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Able to prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Experience delegating tasks to other employees and coordinating tasks of two or more people.
• Ability to direct the work of others and learn quickly.
• Strong interpersonal and teamwork skills.

Responsibilities

• Lead store operations as a shift supervisor and maintain a welcoming space for the community.
• Ensure quality beverages and food products, cash handling, and store safety.
• Coach and delegate tasks to team members to run shifts smoothly.
• Maintain regular attendance and punctuality as part of operating policies.
• Support store policy adherence and provide friendly customer experiences.

Skills

Customer service

Team leadership

Effective communication

Retail environment knowledge

Flexibility

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead the team with craft and heart, crafting quality beverages and food in a welcoming space for the community.

You will coach baristas, delegate tasks, and ensure smooth shift operations, maintaining attendance and safety while delivering great customer experiences. This role requires flexibility across mornings, evenings, weekends, and holidays to support store needs.