Lead Shift Supervisor, Craft Coffee & Community

Starbucks Corp.; Harrison (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

Disability benefits

401(k) with employer match

Stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead café teams, uphold quality beverages and food, and create a welcoming space for the community. You will coach teammates, manage store operations, and ensure exceptional customer service.

The role requires reliable attendance, flexibility, and at least six months of customer service and leadership experience. Starbucks offers comprehensive benefits, tuition coverage, retirement plans, and opportunities for growth across locations.

Qualifications

• Maintain regular and punctual attendance, with or without reasonable accommodation.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Meet store policies and standards, including quality beverages and food, cash handling, and safety, with or without reasonable accommodations.
• Six months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes.
• At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Knowledge of the retail environment

Strong interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead café teams, uphold quality beverages and food, and create a welcoming space for the community. You will coach teammates, manage store operations, and ensure exceptional customer service.

The role requires reliable attendance, flexibility, and at least six months of customer service and leadership experience. Starbucks offers comprehensive benefits, tuition coverage, retirement plans, and opportunities for growth across locations.