Lead Services Specialist - Contract Performance Mgmt

GE Vernova, Inc.; Oregon; Hybrid; USD 91,000 - 152,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Job summary

GE Vernova in the United States is seeking a seasoned project manager for end-to-end customer relationship management, outages coordination, and contract execution. You will own the customer portfolio, plan outages, and drive value through technical and commercial collaboration across GE teams and customers.

The role requires travel up to 30% and a strong background in power plant services or contract management; relocation assistance may be available, with discretionary annual bonus potential.

Qualifications

• Bachelor's Degree from an accredited University or College (or High School Diploma with extensive power gen experience)
• Minimum of 5 years of knowledge in the power plant field services or contract management
• Willingness and ability to travel 30% of the time

Responsibilities

• Serve as a liaison between internal/external organizations and assigned customers; own the customer relationship and contribute to the business strategy
• Foster strong customer relationships; be the single point of contact and manage customer communication
• Be responsible for customer portfolio P&L and growth
• Develop and own site customer communication plans; coordinate GE/Customer reviews
• Oversee outage scope and parts planning; manage quotes and orders
• Lead outage resolution and Change Order processing
• Organize pre-outage and post-outage meetings and coordinate with FieldCore

Skills

Customer relations

P&L management

Outage coordination

Vendor coordination

Education

Bachelor's degree in engineering or related field

Job description

Job Description Summary Vernova Purpose

GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life. Are you excited at the opportunity to electrify and decarbonize the world? What impact you'll makeProject Management/ Planning/ Coordinating activities typically in the context of a production or services project to fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results. The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).

Job Description

What you'll do

• Serve as a liaison between internal/external organizations and for assigned customers, own the customer relationship, and contribute to the overall business strategy
• Foster and develop strong relationships with customers, be the single point of contact for customers and manage customer communication and relationships
• Be responsible for customer portfolio P&L and growth
• Establish contact to provide on-going technical and business support to assigned customers
• Develop and own site customer communication plan, coordinate regular GE/Customer reviews to review existing and new GE products/services that could provide value for the customer
• Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE
• Be responsible for developing outage scope/communicating scope to FieldCore
• Be responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders
• Be responsible for managing the Outage 360 process and processing of Change Orders
• Lead direction for all emergent/forced outage resolution
• Organize pre-outage, post-outage and outage milestone meetings
• Be responsible for all customer invoicing/credit memo processing
• Be responsible for On-Site Repairs and Part and Component Repairs performed in GRS including planning repair scope, requests for repair quotes, scheduling repairs and addressing repairs issues in the GE network
• Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure, injection of new technology to maximize
• Be responsible for selling all flow-type services including Parts, FieldCore, Lease Engine from opportunity identification, quote preparation, order entry, demand placement, to sales conversion
• Manage Digital and Total plant solutions agreements and coordinate with functional groups

What you'll bring (Basic Qualifications)

• Bachelor's Degree from an accredited University or College (OR a High School Diploma / GED with a minimum of 5 years of experience in power generation industry OR Associates degree with 4 years of experience in a power generation industry)
• Minimum of 5 years of knowledge and experience within the power plant field services or contract management

Eligibility Requirements

• Willingness and ability to travel 30% of the time

What will make you stand out

• Bachelor's Degree preferably in a technical / engineering degree i.e. Mechanical, Electrical
• Experience planning and executing outages
• Strong leadership, financial and commercial skills
• Team leader in a dynamic, energetic and proactive environment
• Experience working with customer leadership teams
• Demonstrated communication & organizational skills
• Strong oral and written communication skills Strong interpersonal skills

Additional Eligibility Qualifications

• GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes #LI-Remote - This is a remote position. For candidates applying to a U.S. based position, the pay range for this position is between $91,400.00 and $152,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. Bonus eligibility: discretionary annual bonus. This posting is expected to remain open for at least seven days after it was posted on October 20, 2026. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.