Lead ServiceNow Practice Architect (Remote)

Lensa; Great Falls Crossing (VA); Remote; USD 120,000 - 180,000; Full time

Job summary

Join a forward-thinking company as a Lead ServiceNow Practice Architect, where you'll shape innovative solutions and drive business growth. This role requires a blend of technical expertise and visionary leadership, allowing you to influence cutting-edge ServiceNow solutions and foster a thriving talent pool. With a commitment to excellence and a focus on mentorship, you'll play a pivotal role in establishing the organization as a thought leader in the ServiceNow ecosystem. If you're passionate about technology and eager to make a significant impact, this opportunity is perfect for you.

Qualifications

• 12+ years of experience implementing or architecting ServiceNow solutions.
• ServiceNow Certified Technical Architect or Certified Master Architect.

Responsibilities

• Lead the development of client roadmaps and foster new opportunities.
• Design innovative ServiceNow solutions aligned with business strategy.
• Mentor and grow ServiceNow talent within the organization.

Skills

ServiceNow Implementation

Solution Architecture

Stakeholder Management

Proposal Writing

Leadership

Communication Skills

Education

ServiceNow Certified Technical Architect

ServiceNow Certified Master Architect

Certified System Administrator

Certified Application Developer

Job description

Lead ServiceNow Practice Architect (Remote)

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We are open to supporting 100% remote work anywhere within the U.S.

As the Lead ServiceNow Practice Architect, you serve as the technical leader in the organization. You will shape the solutions we deliver, co-create our go-to-market strategy, drive innovation in ServiceNow solutions, and ensure the growth of our people and our business. This role combines an exceptional depth of technical expertise with visionary leadership, influencing the development of cutting-edge ServiceNow solutions, fostering knowledge-sharing, and engaging in thought leadership within the ServiceNow community.

Your responsibilities include:

Growth: Contribute to the growth of the business. Lead the development of client roadmaps to identify and foster new opportunities for ICF services and ServiceNow license sales. Present proposed solutions to potential clients, explaining the technical details in a clear and understandable manner. This may involve interacting with both technical and non-technical stakeholders. Collaborate with proposal teams and create compelling proposals and oral presentations that outline the technical aspects of the solution, including implementation plans, timelines, and cost estimates, ensuring solutions meet all outlined requirements.

Innovation: Serve as the expert in our Practice’s strategic initiatives. Lead the design and development of innovative ServiceNow solutions aligned with ICF’s go-to-market strategy. Build the Practice brand throughout the ServiceNow ecosystem, establishing our organization as a thought leader.

Talent Management: Stay current with the latest advancements in ServiceNow and related technologies. Foster growth of our ServiceNow talent pool by identifying career pathways, mentoring, coaching, and creating growth plans. Lead mentorship programs and the development of ServiceNow architects in the organization.

Delivery Excellence: Design implementation frameworks and plans to ensure quality delivery. Support marketing and sales strategies. Identify and implement new methodologies, technologies, and best practices within the Practice’s delivery processes. Ensure understanding and adherence across the team.

Travel: 10% potential travel to client locations.

Minimum Requirements:

• 12+ years of experience implementing or architecting ServiceNow and similar SaaS solutions.
• ServiceNow Certified Technical Architect or Certified Master Architect.
• US Citizenship.
• Additional certifications such as Certified System Administrator, Certified Application Developer, or CIS certifications are preferred.

Preferred Skills:

• Experience writing proposals, conducting presentations, and demonstrating ServiceNow solutions.
• Extensive experience with ServiceNow platform and integrations.
• Strong solution design and architecture skills.
• Excellent communication, leadership, and stakeholder management skills.
• Deep understanding of ServiceNow best practices and industry trends.

Working at ICF

ICF is a global advisory and technology services provider, committed to diversity and inclusion. We offer equal opportunity employment and support reasonable accommodations during the application process. Learn more about our policies and benefits on our website.