Lead ServiceNow AI Architect & Transformation Manager

EY; Richmond (VA); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive benefits package

Flexible vacation policy

Medical and dental coverage

Job summary

EY is seeking a ServiceNow AI Architect Manager to lead transformation teams and drive innovation in AI solutions. Responsibilities include managing teams, developing solutions to complex challenges, and delivering cutting-edge solutions.

The ideal candidate will have 5+ years of consulting experience, expertise in ServiceNow's AI capabilities, and strong leadership skills. EY offers a comprehensive salary range and a hybrid work environment.

Qualifications

• 5+ years of Big 4 or equivalent consulting experience.
• Typically, no less than 2 - 5 years of relevant ServiceNow NOW Assist implementation experience.
• Minimum of 1 ServiceNow certification (NOW Assist for ITSM/HRSD/CSM).

Responsibilities

• Lead ServiceNow Transformation teams in AI projects.
• Develop solutions and recommend policy changes.
• Provide direction and feedback to team members.

Skills

Project leadership

Client relationship management

ServiceNow configuration

AI Search capabilities

Team management

Agile delivery

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow

NOW Assist

Moveworks

Job description

EY is seeking a ServiceNow AI Architect Manager to lead transformation teams and drive innovation in AI solutions. Responsibilities include managing teams, developing solutions to complex challenges, and delivering cutting-edge solutions.

The ideal candidate will have 5+ years of consulting experience, expertise in ServiceNow's AI capabilities, and strong leadership skills. EY offers a comprehensive salary range and a hybrid work environment.