Lead ServiceNow AI Architect & Transformation Manager

EY; Kansas City (MO); On-site; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive benefits package

Flexible vacation policy

Hybrid work model

Job summary

EY is looking for a ServiceNow AI Architect Manager to lead transformation teams and drive innovations in AI solutions. This role involves managing multi-disciplinary teams, providing direction, and developing solutions for complex problems across ServiceNow AI projects.

The ideal candidate should have a Bachelor’s degree in related fields and 2 - 5 years of experience with ServiceNow implementations, along with strong leadership and communication skills. EY offers competitive compensation and benefits.

Qualifications

• Bachelor's degree, preferably in Computer Science, Information Systems Management, or similar discipline.
• 2 - 5 years of relevant ServiceNow implementation experience.
• Experience implementing ServiceNow's AI solutions.

Responsibilities

• Lead ServiceNow Transformation teams and drive innovation.
• Develop solutions to complex problems and provide direction to team members.
• Act as engagement lead across all aspects of a ServiceNow AI project.

Skills

ServiceNow AI project management

Team leadership

Client relationship building

Business acumen

AI capabilities expertise

Configuration experience

Prompt engineering

Agile delivery model experience

Excellent soft skills

Education

Bachelor's degree in Computer Science or related

Tools

ServiceNow NOW Assist

Moveworks

Job description

EY is looking for a ServiceNow AI Architect Manager to lead transformation teams and drive innovations in AI solutions. This role involves managing multi-disciplinary teams, providing direction, and developing solutions for complex problems across ServiceNow AI projects.

The ideal candidate should have a Bachelor’s degree in related fields and 2 - 5 years of experience with ServiceNow implementations, along with strong leadership and communication skills. EY offers competitive compensation and benefits.