Lead ServiceNow AI Architect & Transformation Manager

EY; San Mateo (CA); On-site; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive compensation and benefits package

Flexible vacation policy

Medical and dental coverage

Job summary

EY is seeking a ServiceNow AI Architect Manager to lead transformation teams and innovate solutions. This role requires building client relationships and overseeing a team through project phases including design and deployment.

The ideal candidate has a Bachelor's degree, extensive experience with ServiceNow AI capabilities, and strong leadership skills. EY offers competitive salaries and a comprehensive benefits package, including flexible vacation policies.

Qualifications

• 2-5 years of relevant ServiceNow NOW Assist implementation experience.
• Experience leading multi-disciplinary teams in AI-driven projects.
• Proven ability to manage client relationships and communicate effectively.

Responsibilities

• Lead ServiceNow transformation teams and drive innovation.
• Develop solutions for complex problems and engage with clients.
• Integrate and configure AI capabilities within the ServiceNow platform.

Skills

ServiceNow AI project management

Client relationship management

AI and process transformation expertise

Prompt engineering

Team leadership

Agile and waterfall methodologies

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow

Moveworks

AI Search capabilities

Job description

EY is seeking a ServiceNow AI Architect Manager to lead transformation teams and innovate solutions. This role requires building client relationships and overseeing a team through project phases including design and deployment.

The ideal candidate has a Bachelor's degree, extensive experience with ServiceNow AI capabilities, and strong leadership skills. EY offers competitive salaries and a comprehensive benefits package, including flexible vacation policies.