Lead ServiceNow AI Architect & Transformation Manager

EY

San Mateo (CA)

On-site

USD 142,600 - 261,500

Full time

14 days+
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Benefits offered by this job

Comprehensive compensation and benefits package
Flexible vacation policy
Medical and dental coverage

Job summary

EY is seeking a ServiceNow AI Architect Manager to lead transformation teams and innovate solutions. This role requires building client relationships and overseeing a team through project phases including design and deployment.

The ideal candidate has a Bachelor's degree, extensive experience with ServiceNow AI capabilities, and strong leadership skills. EY offers competitive salaries and a comprehensive benefits package, including flexible vacation policies.

Qualifications

  • 2-5 years of relevant ServiceNow NOW Assist implementation experience.
  • Experience leading multi-disciplinary teams in AI-driven projects.
  • Proven ability to manage client relationships and communicate effectively.

Responsibilities

  • Lead ServiceNow transformation teams and drive innovation.
  • Develop solutions for complex problems and engage with clients.
  • Integrate and configure AI capabilities within the ServiceNow platform.

Skills

ServiceNow AI project management
Client relationship management
AI and process transformation expertise
Prompt engineering
Team leadership
Agile and waterfall methodologies

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow
Moveworks
AI Search capabilities

Job description

EY is seeking a ServiceNow AI Architect Manager to lead transformation teams and innovate solutions. This role requires building client relationships and overseeing a team through project phases including design and deployment.

The ideal candidate has a Bachelor's degree, extensive experience with ServiceNow AI capabilities, and strong leadership skills. EY offers competitive salaries and a comprehensive benefits package, including flexible vacation policies.

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