Lead ServiceNow AI Architect & Transformation Manager

EY; Charleston (WV); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive compensation package

Flexible vacation policy

Medical and dental coverage

Job summary

Join EY as a ServiceNow AI Architect Manager where you will lead teams in driving AI innovation and service delivery. This role requires 2-5 years of experience with ServiceNow NOW Assist and strong project management skills. You will be responsible for client engagements, team mentorship, and guiding AI-driven transformation projects.

EY offers competitive salaries ranging from $142,600 to $261,500 and a flexible vacation policy, ensuring employee well-being and work-life balance.

Qualifications

• 2-5 years of relevant ServiceNow NOW Assist experience.
• 5+ years of Big 4 or equivalent consulting experience.
• Ability to lead teams and supervise others.

Responsibilities

• Lead ServiceNow Transformation teams and innovate in AI.
• Provide direction and feedback to team members.
• Develop solutions to complex client problems.

Skills

Project management

Client relationship building

ServiceNow AI configuration

Soft skills – communication and problem solving

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow

Moveworks

Job description

Join EY as a ServiceNow AI Architect Manager where you will lead teams in driving AI innovation and service delivery. This role requires 2-5 years of experience with ServiceNow NOW Assist and strong project management skills. You will be responsible for client engagements, team mentorship, and guiding AI-driven transformation projects.

EY offers competitive salaries ranging from $142,600 to $261,500 and a flexible vacation policy, ensuring employee well-being and work-life balance.