Lead ServiceNow AI Architect & Transformation Manager

EY; Buffalo (NY); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive compensation and benefits package

Flexible vacation policy

Medical and dental coverage

Job summary

EY is searching for a ServiceNow AI Architect Manager to lead transformation teams and drive innovation through cutting-edge solutions. The successful candidate will engage in client relations and be responsible for guiding a multi-disciplinary team in the implementation and management of AI capabilities.

Qualified candidates must have a Bachelor's degree in a relevant field and significant experience in ServiceNow, along with excellent leadership and communication skills.

Qualifications

• 2-5 years of ServiceNow NOW Assist implementation experience.
• Experience with ServiceNow AI solutions such as NOW Assist and AI Control Tower.
• 5+ years of consulting experience, ideally with a Big 4 firm.

Responsibilities

• Lead ServiceNow Transformation teams for AI projects.
• Develop solutions to complex problems impacting work area.
• Provide direction and feedback to team members on task completion.

Skills

ServiceNow AI project management

Client relationship building

Team leadership

AI-driven transformation

Big 4 consulting experience

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow

AI capabilities

Project management software

Job description

EY is searching for a ServiceNow AI Architect Manager to lead transformation teams and drive innovation through cutting-edge solutions. The successful candidate will engage in client relations and be responsible for guiding a multi-disciplinary team in the implementation and management of AI capabilities.

Qualified candidates must have a Bachelor's degree in a relevant field and significant experience in ServiceNow, along with excellent leadership and communication skills.