Lead ServiceNow AI Architect & Transformation Manager

EY; Boca Raton (FL); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Medical and dental coverage

Pension and 401(k) plans

Flexible vacation policy

Job summary

EY is seeking a ServiceNow AI Architect Manager to lead transformation teams and drive AI innovation through cutting-edge solutions. This pivotal role requires a solid understanding of ServiceNow capabilities and the ability to manage a multi-disciplinary team while fostering client relationships.

The ideal candidate should have a bachelor's degree, 2-5 years of ServiceNow implementation experience, and expertise in AI Search configuration. This position offers a hybrid work model with flexible benefits including a comprehensive compensation package.

Qualifications

• 2-5 years of relevant ServiceNow NOW Assist implementation experience.
• Experience implementing ServiceNow’s AI solutions.
• Strong foundation in AI and data architecture concepts.

Responsibilities

• Lead ServiceNow Transformation teams during project execution.
• Develop solutions to complex challenges affecting the work area.
• Provide direction and feedback to team members for task completion.

Skills

AI Search capabilities configuration

Client relationship building

Prompt engineering

Team leadership and mentoring

Experience in ServiceNow implementations

Knowledge of ServiceNow AI capabilities

Agile and waterfall delivery models

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow

Moveworks

Job description

EY is seeking a ServiceNow AI Architect Manager to lead transformation teams and drive AI innovation through cutting-edge solutions. This pivotal role requires a solid understanding of ServiceNow capabilities and the ability to manage a multi-disciplinary team while fostering client relationships.

The ideal candidate should have a bachelor's degree, 2-5 years of ServiceNow implementation experience, and expertise in AI Search configuration. This position offers a hybrid work model with flexible benefits including a comprehensive compensation package.