Lead ServiceNow AI Architect & Transformation Manager

EY; McLean (VA); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive compensation package

Flexible vacation policy

Medical and dental coverage

Job summary

EY is looking for a ServiceNow AI Architect Manager to lead transformation teams and drive AI thought leadership. You will develop innovative solutions and manage client relationships while guiding a multi-disciplinary team.

The ideal candidate has 2-5 years of relevant experience with ServiceNow AI solutions, a bachelor's degree in a related field, and excellent soft skills. This role supports hybrid work expectations.

Qualifications

• 2-5 years of ServiceNow implementation experience.
• Hands-on experience with ServiceNow AI solutions.
• Ability to travel to meet client needs.

Responsibilities

• Lead ServiceNow Transformation teams and projects.
• Develop solutions to complex problems.
• Ensure successful task completion within teams.

Skills

ServiceNow AI project management

Client relationship building

Team leadership

Configuration of AI Search

Prompt engineering

Integration of multiple LLMs

Education

Bachelor's degree in Computer Science or related field

ServiceNow certifications (NOW Assist)

Tools

ServiceNow

Moveworks

AI and data architecture frameworks

Job description

EY is looking for a ServiceNow AI Architect Manager to lead transformation teams and drive AI thought leadership. You will develop innovative solutions and manage client relationships while guiding a multi-disciplinary team.

The ideal candidate has 2-5 years of relevant experience with ServiceNow AI solutions, a bachelor's degree in a related field, and excellent soft skills. This role supports hybrid work expectations.