Lead Service Technician/CDL w/tanker

United Site Services; San Diego (CA); On-site; USD 32,000 - 47,000; Full time

Job summary

United Site Services is seeking a Lead Technician-Service in San Diego, CA. The role coordinates daily tasks for the service team, audits unit quality, and handles customer service issues to ensure safe, timely, and compliant operations.

You will support drivers, participate in safety tailgate meetings, and assist with investigations when needed. This position requires CDL (or non-commercial) driving, strong time management and communication skills, and the ability to manage multiple tasks while

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Conduct random quality control audits on portable restrooms, sinks, holding tanks, etc. to assess service quality.
• Assist with accident investigations and completing required paperwork.
• Assist with Safety tailgate meetings as needed.
• Serve as a resource to drivers regarding vehicle issues and report to management/safety.

Skills

Commercial driving

Time management

Customer service

Communication

Job description

Primary Purpose

The Lead Technician-Service coordinates daily tasks and routines. To be successful, you will be team driven and highly focused with multiple tasks going on at the same time. The schedule is Thursday through Monday, giving you Tuesday and & Wednesday off. Start time is 5am.

Essential Functions

• Conduct random quality control audits on portable restrooms, sinks, holding tanks, etc. in an attempt to assess the quality of service being provided. Assessment should include: cleanliness of units, timeliness, customer satisfaction & safety
• Assist with accident investigations and completing required paperwork
• Assist with Safety tailgate meetings as needed
• Serve as a resource to drivers regarding vehicle issues encountered by the DVIR and reports issues to members of management and safety
• Serve as the primary contact with customers regarding service issues and works with members of management to resolve customer issues
• Assist with training of new drivers or re-training of current drivers
• Serve as a positive role model and help promote professional attitudes in employees
• Conduct daily pre-shift & post-shift vehicle inspections & report deficiencies to the shop immediately. Also, report improper operation, faulty equipment, and unusual conditions to the Operations. Supervisor/Manager
• Operate service trucks to and from pre-designated work sites based on daily routing information. Service portable restrooms, holding tanks, sinks, showers, etc., at various work sites by following the Company's servicing guidelines
• Operate truck to and from pre-designated work sites based on daily routing information as needed
• Maintain telephone or radio contact with dispatch to receive additional instructions, changes to work locations, etc
• Maintain truck log according to state and federal regulations
• Follow all established safety rules & regulations
• Perform other duties as assigned

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.