Lead Service Technician (Arlo)

Mark-Taylor; Phoenix (AZ); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Housing discounts

Access to amenities

Employee appreciation events

Career growth opportunities

401(k) with company match

Paid time off, sick time, holidays, &^

Comprehensive Medical, Dental, Vision

Job summary

Mark-Taylor is seeking a Lead Service Technician for Arlo in Phoenix, AZ. You will support maintenance and strive to keep communities running smoothly while delivering five-star service that makes Mark-Taylor homes.

In this role you will perform make-ready work, troubleshoot HVAC and appliance issues, conduct pool care, and mentor junior technicians. The team emphasizes safety, training, and reliable on-call collaboration.

Qualifications

• Advanced knowledge across plumbing, electrical, pool, HVAC, carpentry, and related areas.
• One or more industry certifications (EPA, HVAC, CPO, or similar).
• 2+ years as apartment maintenance/turn technician.
• Basic English written and spoken.

Responsibilities

• Assist in the completion of make ready units to Mark-Taylor standards and maintains adequate supply of make-ready units for the Community.
• Trouble-shoot, diagnose and correct minor air conditioning and/or heating failures, appliance repairs, electrical problems, plumbing problems, minor carpentry, and drywall repairs.
• Perform necessary repairs and preventative maintenance on vacant units as they become available.
• Perform daily pool care, assures pool is in proper chemical balance and area is free of safety concerns.
• Complete minor roof repairs, re-key locks, and cut keys
• Inspect the property for safety hazards that may pose a liability and corrects the hazard to inform the Manager of Facilities and Service of the hazard.
• Share on-call duty with Manager of Facilities and Service, and service team members and is readily available to go the property if needed and in uniform/badge.
• Assist in monitoring inventory of parts and cleaning supplies.
• Train and mentor other Service Technician and Facilities Technicians

Skills

Plumbing

Electrical

Pool maintenance

HVAC

Carpentry

OSHA standards

Service orientation

Basic computer skills

English communication

Education

EPA/CPO/HVAC certifications

Job description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring a Lead Service Technician at Arlo in Phoenix, AZ. In this role, you will help keep our communities running smoothly by handling maintenance repairs and contributing to the upkeep of the community, while providing the five-star service that makes Mark-Taylor communities feel like home.

Why You’ll Love Working at Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation:

• The anticipated base pay range for this position is $26.00/hour.
• All service team members who participate in the on-call rotation receive an additional $3.00/hour incentive for all hours worked while on-call.
• Additional hourly pay for EPA, CPO, and OSHA certifications***

Requirements

• Advanced knowledge in the following areas: Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA-related standards
• One or more industry specific professional certifications (EPA, HVAC, CPO, or similar).
• Service orientation.
• Basic computer skills.
• 2 or more years experience working as an apartment turn technician, maintenance technician. make ready technician, or work order technician is highly desirable.
• A basic understanding of written and verbal English.

In This Role You Will

• Assist in the completion of make ready units to Mark-Taylor standards and maintains adequate supply of make-ready units for the Community.
• Trouble-shoot, diagnose and correct minor air conditioning and/or heating failures, appliance repairs, electrical problems, plumbing problems, minor carpentry, and drywall repairs.
• Perform necessary repairs and preventative maintenance on vacant units as they become available.
• Perform daily pool care, assures pool is in proper chemical balance and area is free of safety concerns.
• Complete minor roof repairs, re-key locks, and cut keys
• Inspect the property for safety hazards that may pose a liability and corrects the hazard to inform the Manager of Facilities and Service of the hazard.
• Share on-call duty with Manager of Facilities and Service, and service team members and is readily available to go the property if needed and in uniform/badge.
• Assist in monitoring inventory of parts and cleaning supplies.
• Train and mentor other Service Technician and Facilities Technicians

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

*Housing discounts are subject to availability at each community.

**Benefits offered for full-time employees.