Lead Service Technician

Whaley Foodservice; Shreveport (LA); On-site; USD 38,572 - 48,216; Full time

Benefits offered by this job

Sign-On Bonuses for Experienced Technicians

Company Vehicle

Medical & Dental Benefits

401k & Profit Sharing

Paid Holidays & Vacation

Job summary

A leading commercial kitchen equipment service provider is seeking a Service Technician II in Shreveport, Louisiana. The role involves maintenance, service, and repair of commercial cooking and refrigeration equipment. Candidates must have at least three years of experience in this field. The position offers a pay rate between $28.00 and $35.00 per hour, along with generous benefits including a company vehicle and medical insurance.

Qualifications

• Minimum three years experience in commercial kitchen repair and/or refrigeration required.
• Background check and drug screen must be completed.
• Must be 18 years of age.

Responsibilities

• Provide maintenance, service, and repair for commercial cooking equipment.
• Diagnose, troubleshoot, and repair kitchen equipment.
• Communicate updates for part orders and repairs.

Skills

Independent work

Communication skills

Attention to detail

Electrical troubleshooting

Mechanical background

Education

Three years of experience in commercial kitchen repair/refrigeration

Valid driver's license

Tools

Meters & Test Equipment

Service vehicle and tools

Job description

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast with over 600 employees across 31 locations.

Pay Rate: $28.00 - $35.00/hour*

We offer a competitive salary, on‑call pay, and generous benefits including the following:

• Sign‑On Bonuses for Experienced Technicians
• Company Vehicle | Mobile Device | Uniforms
• Meters & Test Equipment
• Industry Certification
• 401k & Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short‑Term Disability | Long‑Term Disability Insurance (company paid)
• Life Insurance (company paid)
• Enjoy the benefits of our Town Shares Program – share in our company's success!

Summary

The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and refrigeration, including grills, fryers, ovens, ice machines, reach‑in and walk‑in coolers, freezers, etc.

Details

• Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment and refrigeration.
• Communicates status updates for part order(s) and repairs with branch support and customer.
• Completes service calls accurately and timely.
• Audits truck stock to ensure required parts are stocked.
• Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety.
• Meets on‑call requirements.

Required Education & Experience

• Three years of experience in commercial kitchen repair and/or refrigeration.
• Must be 18 years of age.
• Completion of a satisfactory background check and drug screen is required.
• Valid Driver's license and driving record that aligns with our safety standard.

Skills and Abilities

• Ability to work independently.
• Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus.
• Journeyman license and/or CFESA certification not required but would be a plus.
• Strong attention to detail.
• Excellent communication and soft skills.
• Good driving record.

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.