Lead Service Technician

PT Holdings LLC; Orlando (FL); On-site; USD 64,000 - 81,000; Full time

Benefits offered by this job

Sign-On Bonuses for Experienced Technicians

Company Vehicle

Mobile Device

401k & Profit Sharing

Paid Holidays & Vacation

Medical & Dental Benefits

Short-Term Disability

Life Insurance

Job summary

Whaley Foodservice is hiring a Service Technician II who will provide maintenance, service, and repair for commercial cooking and refrigeration equipment. With a pay rate of $31.00-39.00/hour, the role includes opportunities for sign-on bonuses, company vehicle, and comprehensive benefits like medical and dental coverage.

Ideal candidates will have three years of experience in kitchen repair, a valid driver’s license, and strong communication skills. Enjoy a supportive work environment focused on diversity and inclusion.

Qualifications

• Must be 18 years of age.
• Completion of a satisfactory background check and drug screen is required.

Responsibilities

• Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment and refrigeration.
• Communicates status updates for part orders and repairs with branch support and customer.
• Completes service calls accurately and timely.
• Audits truck stock to ensure required parts are stocked.
• Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety.
• Meets on‑call requirements.

Skills

Ability to work independently

Ability to accurately diagnose and troubleshoot

Excellent communication and soft skills

Strong attention to detail

Education

Three years of experience in commercial kitchen repair and/or refrigeration

Valid Driver’s license

Tools

Journeyman License

CFESA certification

Job description

Position at Whaley Foodservice

HIRING IMMEDIATELY!!!

Sign On Bonus Available for Qualified Service Technicians

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.

Pay Rate: $31.00-39.00/hour*

At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including:

• Sign‑On Bonuses for Experienced Technicians
• Company Vehicle | Mobile Device | Uniforms
• Meters & Test Equipment
• Industry Certification
• 401k & Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability | Long‑Term Disability Insurance (company paid)
• Life Insurance (company paid)
• Enjoy the benefits of our Town Shares Program – share in our company's success!

Summary

The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration (grills, fryers, ovens, ice machines, reach‑in and walk‑in coolers, freezers, etc.).

Responsibilities

• Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment and refrigeration.
• Communicates status updates for part orders and repairs with branch support and customer.
• Completes service calls accurately and timely.
• Audits truck stock to ensure required parts are stocked.
• Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety.
• Meets on‑call requirements.

Required Education & Experience

• Three years of experience in commercial kitchen repair and/or refrigeration.
• Must be 18 years of age.
• Completion of a satisfactory background check and drug screen is required.
• Valid Driver’s license and driving record that aligns with our safety standard.

Skills and Abilities

• Ability to work independently.
• Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus.
• Journeyman License and/or CFESA certification not required but would be a plus.
• Strong attention to detail.
• Excellent communication and soft skills.
• Good driving record.

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.