Lead Service Technician

ZipRecruiter; Indianapolis (IN); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Lead Service Technician to join their team in Indianapolis. This full-time, on-site role involves performing maintenance and repairs on mechanical and HVAC systems, ensuring optimal equipment operation, and delivering exceptional customer service. The ideal candidate will possess strong troubleshooting skills and a commitment to client satisfaction. If you are passionate about mechanical systems and enjoy working in a collaborative environment, this opportunity offers a chance to make a significant impact across various industries while enhancing operational efficiency.

Qualifications

• Proven experience in maintenance and mechanical system repair.
• Strong troubleshooting and field service skills are essential.

Responsibilities

• Perform maintenance and repair on mechanical and HVAC systems.
• Respond to service requests promptly and professionally.

Skills

Mechanical System Repair

Troubleshooting

Customer Service

Communication Skills

Education

High School Diploma

Technical Training

Job description

Company Overview:
We are a premier provider of turnkey, full-service mechanical contracting and energy-saving solutions based in Indiana. Specializing in piping, refrigeration, and chillers, we offer retrofit services, new construction, design/build, and design/assist for high-performance systems. Our focus on responsive service and maintenance agreements ensures productive and efficient working environments for our clients. With a comprehensive approach to customer needs, we help enhance operational efficiency across a wide range of industries.

Role Description:
This is a full-time, on-site position for a Lead Service Technician located in Indianapolis, IN. The Lead Service Technician will be responsible for performing maintenance and repair tasks, troubleshooting mechanical systems, and providing high-quality field service. This role ensures the efficient operation of equipment and systems, responds promptly to service calls, and consistently delivers outstanding customer service and technical support.

Key Responsibilities:

1. Perform maintenance and repair on mechanical and HVAC systems
2. Diagnose and troubleshoot system issues on-site
3. Respond to service requests in a timely and professional manner
4. Maintain detailed service records and documentation
5. Ensure customer satisfaction through effective communication and problem resolution
6. Collaborate with team members to complete projects efficiently

Qualifications:

1. Proven experience in maintenance and mechanical system repair
2. Strong troubleshooting and field service skills
3. Excellent customer service and communication abilities
4. Ability to work independently and as part of a team
5. Relevant certifications and licenses in mechanical or HVAC systems are a plus
6. High school diploma or equivalent; technical training or relevant college coursework