Lead Service Technician

Jobvite, Inc.; Dothan (AL); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Sign-On Bonuses

Company Vehicle

Mobile Device

Uniforms

Test Equipment

Industry Certification

Profit Sharing

Paid Holidays

Vacation

Medical Benefits

Dental Benefits

Short-Term Disability

Long-Term Disability

Life Insurance

Job summary

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast, with over 600 employees across 31 locations. The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and refrigeration, including grills, fryers, ovens, and ice machines, with a focus on timely, accurate calls and strong customer communication.

Three years of experience in commercial kitchen repair or refrigeration, a valid driver's

Qualifications

• Three years of experience in commercial kitchen repair or refrigeration.
• Must be 18 years of age.
• Background check and drug screen required.
• Valid driver’s license and driving record that aligns with safety standards.
• Journeyman License and/or CFESA certification not required but would be a plus.

Responsibilities

• Diagnose, troubleshoot, and repair commercial cooking equipment and refrigeration.
• Communicate status updates for parts and repairs with branch support and customer.
• Complete service calls accurately and timely.
• Audit truck stock to ensure required parts are stocked.
• Ensure service vehicle, tools, and uniforms meet Whaley standards of safety.
• Meet on-call requirements.

Skills

Ability to work independently

Diagnose and troubleshoot

Strong attention to detail

Excellent communication

Good driving record

Journeyman license (plus)

CFESA certification (plus)

Job description

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.

Pay Rate: $28.00-35.00/hour*

At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including

• Sign-On Bonuses for Experienced Technicians
• Company Vehicle | Mobile Device | Uniforms
• Meters & Test Equipment
• Industry Certification
• 401k& Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability |Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

Summary

The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc. Details

• Diagnoses, troubleshoots, and repairs commercialcookingkitchenequipment, refrigeration.
• Communicates status updates for part order(s) and repairs with branch support and customer.
• Completes service calls accurately and timely.
• Audits truck stock to ensure required parts are stocked.
• Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety.
• Meets on-call requirements.

Required Education | Experience

• Three years of experience in commercial kitchen repair and or refrigeration.
• Must be 18 years of age.
• Completion of a satisfactory background check and drug screen is required.
• Valid Driver's license and driving record that aligns with our safety standard.

Skills and Abilities

• Ability to work independently
• Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus.
• Journeyman License and or CFESA certification not required but would be a plus.
• Strong attention to detail.
• Excellent communication and soft skills.
• Good driving record

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.