Lead Service Technician

whaleyfoodservice; Dothan (AL); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Sign-On Bonus

Company Vehicle

Mobile Device

Uniforms

Meters & Test Equipment

Industry Certification

401k & Profit Sharing

Paid Holidays & Vacation

Medical & Dental Benefits

Short-Term Disability

Job summary

Whaley Foodservice, LLC is a leading provider of maintenance, service, and repair for commercial kitchen equipment and refrigeration. The role covers diagnostics, troubleshooting, and field service across multiple locations in the Southeast.

The Service Technician II position requires a minimum of three years of experience in commercial kitchen repair or refrigeration, a valid driver’s license, and completion of a background check and drug screen.

Qualifications

• Three years of experience in commercial kitchen repair and refrigeration.
• Must be 18 years of age.
• Background check and drug screen required.
• Valid driver's license with acceptable driving record.

Responsibilities

• Diagnoses, troubleshoots, and repairs commercial cooking equipment and refrigeration.
• Communicates status updates for parts and repairs with branch staff and customers.
• Completes service calls accurately and timely.
• Audits truck stock to ensure required parts are stocked.
• Ensures service vehicle, tools, and uniforms meet safety standards.
• Meets on-call requirements.

Skills

Independent work

Diagnostics

Attention to detail

Communication skills

Education

Three years of experience in commercial kitchen repair and refrigeration

Job description

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.

Pay Rate: $28.00-35.00/hour*

At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including

• Sign-On Bonuses for Experienced Technicians
• Company Vehicle | Mobile Device | Uniforms
• Meters & Test Equipment
• Industry Certification
• 401k& Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability |Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

Summary

The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc. Details

• Diagnoses, troubleshoots, and repairs commercialcookingkitchenequipment, refrigeration.
• Communicates status updates for part order(s) and repairs with branch support and customer.
• Completes service calls accurately and timely.
• Audits truck stock to ensure required parts are stocked.
• Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety.
• Meets on-call requirements.

Required Education | Experience

• Three years of experience in commercial kitchen repair and or refrigeration.
• Must be 18 years of age.
• Completion of a satisfactory background check and drug screen is required.
• Valid Driver's license and driving record that aligns with our safety standard.

Skills and Abilities

• Ability to work independently
• Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus.
• Journeyman License and or CFESA certification not required but would be a plus.
• Strong attention to detail.
• Excellent communication and soft skills.
• Good driving record

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.