Lead Service Technician

ZipRecruiter; Bentonville (AR); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading service provider is seeking a Lead Service Technician to enhance home and commercial service quality in Bentonville, AR. This dynamic position offers the chance to lead a team, improve customer experiences, and engage actively with the community. Ideal candidates will have leadership experience and a proactive approach to customer service, with the physical capabilities required for the role. Join us and enjoy competitive benefits including bonuses, training opportunities, and paid time off.

Benefits

Bonus based on performance

Company parties

Competitive salary

Free uniforms

Paid time off

Training & development

Qualifications

• Prior experience in service-oriented or customer-facing roles is a plus.
• Leadership experience is preferred.
• Physical capability to lift 50 lbs and work with extension ladders.

Responsibilities

• Lead a team of 1 to 3 service technicians.
• Ensure quality and efficient performance of home and commercial services.
• Foster excellent customer relations and exemplify company values.

Skills

Customer Relationship Management

Communication

Physical Fitness

Leadership

Problem-Solving

Job description

Job DescriptionJob DescriptionBenefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Free uniforms
• Paid time off
• Training & development

Lead Service TechnicianWe move fast, so if you are interested, act straight away.

Come Work With Us, Not For US! Enjoy the Benefits of an Award-Winning Operation!
Work with the Best. We have the awards and the wall of fame! Window Genie is a locally ranked and nationally ranked! You'll get to improve the look and value of homes in our community through various services - such as window cleaning, window tinting, pressure washing, gutter cleaning and more.

Every Day is an Opportunity for your Leadership
As a lead service technician, you are a key member of our team responsible for the quality and efficient performance of home & some commercial services. You will lead a team of 1 to 3 people. You will also enhance the customer relationship by creating an excellent customer experience. You'll be empowered to exemplify our code of values, earning respect, acting with integrity, and having fun with the work.

This is not your typical 9-5 desk job! You will not be behind a desk! Your vehicle is your office. You'll be on the move and meeting new people every day. You'll work hard because everyone else on your team works hard too. You'll push yourself today, and every day, because you know that growing in your own position ensures a career for life. You'll learn a trade for the life you want to build.

Candidates must be professional, personable and detail oriented. A strong "can-do" spirit is a plus!

Job Requirements:

• Previous management or leadership role or training is a plus
• A smart phone is required
• Prior experience in any of our three service categories, labor oriented work, or customer facing position is a plus
• Physical ability to lift 50 lbs and willingness to work from extension ladders are required
• Excellent communication skills are a plus

We are actively interviewing for this position - Apply today and our hiring manager will follow up!