Lead Server Support Center (SSC) Technician - Systems Administra with Security Clearance

EPS Corporation; San Antonio (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

EPS Corporation seeks a Lead SSC Technician - Systems Administrator to provide direct oversight of Server Support Center (SSC) operations and ensure mission-critical servers run to plan. The role emphasizes DoD policy adherence, security controls, and reliable VMware-based environments.

You will lead tasks, coordinate with cyber liaison, perform patching, backups, and capacity management, and document all changes per change control processes.

Qualifications

• Bachelor's degree in IT or 6+ years in relevant roles.
• Experience with DoD/NIPRNet/SIPRNet/JWICS/NSANet.
• Proficiency with AD, Windows Server, VMware, and vSphere.
• ITIL best practices and backup/disaster recovery experience.

Responsibilities

• Oversee SSC task orders and provide weekly reporting.
• Install, configure, and maintain mission-critical servers in VMware.
• Manage patching, STIG compliance, and DR validation.
• Monitor performance, troubleshoot hardware/software, ensure availability.
• Enforce cybersecurity policies and coordinate audits.

Skills

Senior server support

ITIL practices

Cybersecurity awareness

Education

Bachelor's Degree in IT-related field

Minimum 6 years relevant experience

Tools

Active Directory

Windows Server (2008+)

VMware / vSphere

Job description

EPS Corporation is looking for a Lead Server Support Center (SSC) Technician - Systems Administrator to Lead for the Server Support Center (SSC), providing direct oversight of all SSC task order operations.

Requirements

Provide operational support to the Server Support Center (SSC), including task order oversight, weekly reporting, and adherence to Air Force and DoD policies.

Install, configure, administer, and maintain mission-critical servers (Unclassified-Top Secret) within VMware environments.

Monitor system performance, manage resources, optimize efficiency, and troubleshoot hardware/software issues to ensure continuous availability and operational readiness.

Perform patch management (IAVA/IAVB/TCNO), STIG compliance, Automated Service Interruptions (ASI), routine and emergency maintenance, and full backup/disaster recovery validation.

Manage user accounts and access controls, enforce cybersecurity policies, review audit logs, and coordinate with the Cyber Security Liaison (CSL) for audits and incident resolution.

Document all maintenance, testing, security actions, and configuration changes in accordance with established change management and configuration control processes.

Experience

• Senior-level experience in server support and systems administration.
• Experience supporting system administration duties on Government and Intel networks such as NIPRNet, SIPRNet, JWICS, NSANet, and Tier 1 networks.
• Experience in installation, support, and maintenance of computer systems and servers.
• Experience scheduling and responding to service outages and diagnosing software and hardware failures to resolution.
• Proficiency in Microsoft Active Directory, Microsoft Server 2008 or higher, VMWare 5.1 or higher, and vSphere Administration.
• Experience with ITIL best practices.
• Experience with backup and disaster recovery operations.

Education

Education: Bachelor's Degree in IT-related field, OR minimum 6 years of relevant experience

Certifications

DoD 8140 (or 8570.01-M) approved and registered IAT Level II baseline certification (Security+ CE preferred).

Preferred - Cisco Certified Network Associate (CCNA) and/or Cisco Certified Network Professional (CCNP). Proficiency in Microsoft Active Directory; Microsoft Server 2008, or higher; proficiency in VMWare 5.1or higher and vSphere Administration.

Desired Skills/Other Considerations

If you require accessibility assistance for open position please contact the Human Resources Department (Located in NJ) at EPS Corporation.

Type of Security Clearance Required Poly