Lead Server/Shift Manager

Spickler NGW LLC; Tucson (AZ); Vor Ort; USD 27.000 - 30.000; Vollzeit

Benefits dieser Stelle

Health insurance

Sick leave

401(k) retirement plan with company

Employee meal discounts

Professional development and training

Career advancement opportunities

Zusammenfassung

Spickler NGW LLC in Tucson, AZ, is seeking a Lead Server/Shift Manager to oversee daily restaurant operations and uphold service standards.

You will manage staff schedules, train and mentor servers, handle customer issues, and ensure health and safety compliance while coordinating with the kitchen for timely orders.

The role offers hourly pay with tips ($19.50–$21.50) plus benefits including health insurance, sick leave, a 401(k) match, meal discounts, and opportunities for career growth.

Qualifikationen

• 3–5 years of FOH or BOH experience in a high-volume restaurant.
• Strong communication and interpersonal abilities.
• Ability to multitask and work efficiently under pressure.
• Knowledge of food safety and sanitation regulations.
• Proficient in POS systems and basic computer applications.

Aufgaben

• Oversee daily restaurant operations during assigned shifts to ensure efficient service.
• Coordinate and manage staff schedules, ensuring adequate coverage for peak times.
• Monitor service quality and customer satisfaction, addressing any issues promptly.
• Train, mentor, and support servers and other staff to maintain high standards of service.
• Handle customer complaints and resolve issues to maintain a positive dining experience.
• Ensure compliance with health and safety regulations and restaurant policies.
• Assist with the setup and breakdown of dining areas before and after service.
• Collaborate with kitchen staff to ensure timely and accurate order delivery.
• Lead by example in providing exceptional customer service and hospitality.

Kenntnisse

FOH/BOH experience

Communication

Multitasking

Food safety knowledge

Tools

POS systems

Jobbeschreibung

Lead Server/Shift Manager

Spickler NGW LLC Tucson, Arizona, United States

About this position

Lead Server/Shift Manager

Love wings and sports? Join our family, have fun and take pride in your work. Native Grill & Wings is looking for a Lead Server/Shift Manager.

Lead Server/Shift Manager - Job Responsibilities

• Oversee daily restaurant operations during assigned shifts to ensure efficient service.
• Coordinate and manage staff schedules, ensuring adequate coverage for peak times.
• Monitor service quality and customer satisfaction, addressing any issues promptly.
• Train, mentor, and support servers and other staff to maintain high standards of service.
• Handle customer complaints and resolve issues to maintain a positive dining experience.
• Ensure compliance with health and safety regulations and restaurant policies.
• Assist with the setup and breakdown of dining areas before and after service.
• Collaborate with kitchen staff to ensure timely and accurate order delivery.
• Lead by example in providing exceptional customer service and hospitality.

Lead Server/Shift Manager - Job Requirements

• Minimum of 3-5 years of FOH or BOH experience in a high-volume restaurant environment
• Strong communication and interpersonal abilities
• Ability to multitask and work efficiently under pressure
• Knowledge of food safety and sanitation regulations
• Proficient in POS systems and basic computer applications
• Availability to work flexible hours, including nights, weekends, and holidays
• Ability to train and mentor new staff members
• Physical ability to stand for long periods and lift up to 25 pounds
• Competitive hourly wage plus tips (Tips on serving shifts)
• Health insurance
• Sick leave
• 401(k) retirement plan with company match
• Employee meal discounts
• Professional development and training opportunities
• Opportunities for career advancement

Salary Information

$19.5 - $21.5Hourly Wage

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