Lead Server - Full time

Sagewood; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Sagewood in Phoenix is recruiting a hospitality focused Lead Server to join our culinary team. This full-time role provides hands-on serving functions within the community, coordinating seating, appearance and maintenance of the dining area and server stations.

The Lead Server supervises dining room standards, trains staff, and ensures courteous, efficient service while complying with regulations and policy.

Qualifications

• Sophomore year of high school completion required.
• Food service experience preferred.
• Experience with seniors preferred.
• Able to interpret and explain the menu.
• Strong communication, empathy and tolerance for residents' families and staff.

Responsibilities

• Supervises the dining room appearance and server stations in the absence of the Food & Beverage manager.
• Coordinates seating of residents and guests in an efficient, courteous manner.
• Schedules stations and work assignments for servers to meet standards.
• Records meal counts, reservations and additional charges.
• Serves customers with proper serving etiquette and promotes an inviting dining atmosphere.
• Assist in implementing dining room policies and procedures.
• Provides on‑the‑job training for dining room personnel.
• Participates in cost control measures.
• Ensures dining room services comply with local, state, and federal regulations.
• Inspects equipment and coordinates repairs as needed.

Skills

Food service experience

Seniors care experience

Menu interpretation

Communication empathy tolerance

Education

High school (sophomore year) requirement

Job description

Lead Server - Full Time

Schedule: 11:00 am - 9:00pm / Days varied

When you work at Sagewood, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! Sagewood is recruiting for a hospitality focused Lead Sever to join our culinary team! This role provides full-scope, hands on serving functions within the community.

The Lead Server is responsible for assisting the Food & Beverage management with the coordination, seating, appearance and maintenance of the dining area and server stations and ensuring that courteous and efficient services are delivered.

Principal Duties:

• In the absence of the Food & Beverage manager, supervises the physical appearance of the dining room area and server stations including table pedestals, table place setting, chairs, floors, drapes and lighting.
• Coordinates the seating of the residents and guests in the efficient, courteous manner.
• Schedule stations and work assignments for the servers to ensure standards are met.

• Record meal counts, reservations and additional charges
• Confers with Food & Beverage manager regarding dining room status
• Serve customers using proper serving etiquette and promote an inviting dining atmosphere.
  

Other Duties:

• Assist in implementing of policy and procedures of the dining room
• Assist in providing on the job training for dining room personnel
• Provides food, beverage and bar services as needed
• Participates in cost control measures
• Attends in service training and education sessions as assigned
• Performs specific work duties and responsibilities as assigned by supervisor
• Ensures the dining room services is in compliance with all local federal and state regulations in relation to service, sanitation and personnel
• Inspect equipment to determine repair or maintenance repairs to Food & Beverage manager

Here are a few of the qualifications we need you to have:

• Minimum completion of sophomore year in high school required
• Experience in food service work preferred
• Experience in working with seniors preferred
• Ability to interpret and explain menu
• Ability to communicate, understand, empathize and be tolerant of residents' families, visitors, peers, supervisors and subordinates.

Physical requirements/ working conditions:

Light to moderate physical effort 90% of the time. Must be able to stand and walk 90% of the workday; ability to stoop, bend and stretch frequently; must be able to lift of to 50 pounds frequently.

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment.

EEO Employer