Lead Server

Montage International; Park City (UT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Free meals

Free uniforms

Hotel discounts

Healthcare benefits

401k retirement plan

Ongoing community outreach events

Job summary

Montage International is looking for a Lead Server at Montage Deer Valley, where you can turn your passion for hospitality into a rewarding career. This role emphasizes creating personalized guest experiences while supervising the restaurant's daily operations.

As a Lead Server, you'll mentor the server team, ensure high service standards, and promote menu items. Join Montage and enjoy a workplace designed for personal and professional growth, along with benefits like free meals and healthcare

Qualifications

• Minimum one year of experience in food and beverage operations.
• Ability to work a flexible schedule, including weekends and holidays.
• Prior supervisory experience is a plus.
• Luxury hotel experience is preferred.

Responsibilities

• Supervise day-to-day functions of the restaurant.
• Provide guidance and support to the server team.
• Assign duties and responsibilities to servers.
• Coach and mentor servers to improve performance.
• Conduct ongoing training sessions on menu knowledge.
• Ensure professional and timely service of food and beverages.
• Assist guests with menu selections and options.
• Promote menu items and special promotions.

Skills

Customer service

Team collaboration

Communication skills

Supervisory skills

Food and beverage knowledge

Tools

Micros systems

Job description

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

At Montage Deer Valley, It’s All Because of YOU! Lead Server Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage Deer Valley, we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage Deer Valley is more than a job; it's a way of life. Don’t just imagine the possibility—join us. Your Journey

Responsibilities

• Supervise the day-to-day functions of the restaurant while providing excellent customer service and actively contributing to department requirements and standards
• Provide guidance, direction, and support to the server team, leading by example and fostering a positive work environment
• Assign duties and responsibilities to servers, ensuring appropriate coverage and staffing levels based on business needs
• Coach and mentor servers to improve performance, enhance service skills, and achieve service excellence
• Conduct ongoing training sessions on menu knowledge, wine service, upselling techniques, and customer engagement strategies
• Ensure food and beverages are being served in a professional and timely manner
• Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions
• Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience
• Maintain cleanliness and organization in the dining area, including clearing and resetting tables, wiping surfaces, and replenishing condiments
• Monitor the set up and maintenance of the venue(s) to ensure all side work is complete
• Interact with guests to ensure a positive guest experience
• Attend daily pre-shift meetings
• Assist with ongoing service training
• Assist with the completion of daily shift reports as needed
• Deliver on guests’ expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

About You

• You enjoy being an active business partner and passionate about spirits, wine, and food
• You are personable and love engaging with guests
• You are open to learning, developing, and growing both yourself, personally, and helping others do the same
• You are trustworthy and have integrity

Must Haves

• Ability to work a flexible schedule, including weekends and holidays
• Ability to collaborate in a team environment
• Basic communication skills
• One year minimum of experience in food and beverage operations
• Prior supervisory experience, a plus
• Prior micros or other systems experience, a plus
• Luxury hotel experience, a plus

Benefits and Perks

• You Will Enjoy Free meals
• Free uniforms and cleaning
• Ongoing community outreach events
• Hotel discounts
• Associates’ events throughout the year
• Healthcare benefits
• 401k retirement plan with company matching

Physical Requirements

• Ability to stand and exercise mobility for extended periods of time during your scheduled shift
• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift
• Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis

At Montage Deer Valley, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude.

In the United States, we are proud to be an Equal Opportunity Employer - veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law.

Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

At Montage Hotels & Resorts and Pendry Hotels, we're committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it’s a way of life.

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