Lead Security Install Technician

Metro Fire and Security; Gilbert (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off

Paid Holidays

401(k) matching

Job summary

Metro Fire + Security in Gilbert, AZ is seeking a lead security technician to install and service alarm, access control, and IP camera systems. You will read diagrams and blueprints, train junior technicians, and ensure high-quality workmanship on multi-site projects. The role requires after-hours availability and travel to job sites, with a focus on safety and customer satisfaction.

Qualifications

• High school diploma or GED required.
• 5+ years security technician work experience.
• Commercial experience.
• Ability to read and interpret wiring diagrams, schematics and blueprints.
• Proficient in alarm, access control and IP camera systems.

Responsibilities

• Install security systems per job scopes and drawings.
• Install and service access control systems and IP-based cameras.
• Lead technicians on larger jobs and mentor less experienced staff.
• Read wiring diagrams, schematics and blueprints; communicate issues to customers.

Skills

Leadership

Communication

Reading schematics

Attention to detail

Independent work

Team mentoring

Customer service

Education

High School Diploma/GED

Tools

S2

Brivo

DMP

Honeywell

DSC

Exacq

Wave VMS

IP camera systems

CAT5/6 networking

Control hardware (reader, controller, REX)

Job description

Company

Metro Fire + Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service.

Job Type

Full-time

Description

From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialize in sprinkler system testing, repair and installation, kitchen and restaurant systems, fire alarm design, installation and service, backflow prevention devices, full service alarm monitoring, fire pump repair and installation, and underground hydrant repairs and installation, among the many services we offer. Great company culture with room to grow.

Responsibilities

• Install security systems per provided job scopes and drawings
• Install and service access control systems
• Install and service IP based camera systems
• Install and service alarm systems
• Work efficiently as a lead technician on the team to install systems
• Responsible for reading and interpreting wiring diagrams, schematics, and blueprints
• Effectively communicate equipment issues and potential solutions on work performed to customers
• Explain and train customers on effective utilization of equipment and/ or systems
• Efficiently and accurately update and complete customer files, including but not limited to customer contacts, work orders, parts utilized, and work performed
• Promptly and professionally respond to customer questions and concerns
• Understand and maintain compliance with company and customer safety program
• Maintain all applicable certifications for necessary products serviced by company
• Ability to lead, train, mentor and/ or coach less experienced technicians

Requirements

• Perform other related duties as assigned or required
• Valid driver’s license
• High School Diploma/ GED
• 5+ years security technician work experience
• Commercial experience
• Able to work flexible hours including after-hours, nights, and weekends
• Able to travel to multiple job sites each day
• Fully proficient in alarm, access control and IP camera systems
• Access control installation and servicing experience - knowledge in S2 and Brivo
• Experience with installation of controller, reader, contact, REX and electrified door hardware
• Commercial alarm system installation & servicing experience - knowledge in Burg, DMP, Honeywell and DSC systems a plus
• Camera system installation & servicing experience, including network camera systems - knowledge in Exacq, Wave VMS a plus
• CAT5/6 network termination skills
• High precision/ detail-oriented
• Professional verbal and written communication skills
• Ability to work independently, with little supervision
• Ability to lead a team on larger jobs
• Works effectively and efficiently while performing all aspects of the required job
• Alarm Agent License
• DPS Fingerprint Card

Preferred

• S2 training
• Brivo training
• DMP training
• IP / Network knowledge
• Working knowledge of Microsoft Office (Excel, Outlook, Word)

Benefits

• Medical
• Dental
• Vision
• Paid Time Off
• Paid Holidays
• 401(k) matching