Lead Security Install & Operations Manager

pyebarkerfire; Mesquite (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Excellent pay

Medical, dental, vision

Company paid life insurance

Company paid short-term disability

401K with employer match

Paid vacation and company holidays

Training and Career Development

Company vehicle (if job applicable)

ALL In Ownership Plan for eligible FT

Job summary

Pye-Barker Fire & Safety in Texas is seeking a Security Install Supervisor to lead field teams responsible for intrusion alarms, access control, CCTV, and other low-voltage systems. You will manage installation operations, scheduling, and customer satisfaction while upholding safety and quality standards.

The role hires, trains, coaches, and evaluates staff, approves timecards, and coordinates with project managers and customers on installation planning.

Qualifications

• High school diploma or equivalent required.
• 10+ years of fire and life safety industry experience.
• 7+ years in a supervisory role.
• Valid driver's license with clean record (if driving role).
• Strong expertise in intrusion alarms, access control, CCTV, and low-voltage systems.
• Proven leadership in managing employees, installation operations, and workforce performance.
• Experience with service management or inspection software platforms.
• NICET Level II or higher preferred.
• Manufacturer certifications in security, access control, video surveillance, or integrated low-voltage systems preferred.
• Experience managing commercial security installation teams and multi-site operations preferred.

Responsibilities

• Provide full management oversight for security installation employees, daily operations, and job performance.
• Supervise installation, testing, troubleshooting, and commissioning activities for intrusion alarms, access control, CCTV, and related low-voltage systems.
• Direct workforce scheduling, technician assignments, and job prioritization to ensure efficient project delivery.
• Manage employee hiring, onboarding, training, discipline, coaching, and performance evaluations.
• Approve timecards, manage labor productivity, and monitor workforce performance metrics.
• Ensure compliance with applicable codes, standards, customer requirements, and company safety procedures.
• Support technicians and field leaders with operational guidance and technical escalation as needed.
• Maintain strong customer relationships and resolve escalated installation concerns professionally.
• Coordinate with branch leadership, project managers, and customers regarding installation operations and workforce planning.
• Review installation documentation, inspection reports, work orders, and operational reporting for accuracy and completeness.
• Travel to job sites as required.
• Other duties as assigned by management.

Skills

Leadership

Scheduling

Staff supervision

Security systems

Field service

Customer relations

Education

High school diploma

NICET Level II

Manufacturer certifications (security, access control, video surveillance)

Tools

Inspection software

Work order systems

MS Office

Job description

Pye-Barker Fire & Safety in Texas is seeking a Security Install Supervisor to lead field teams responsible for intrusion alarms, access control, CCTV, and other low-voltage systems. You will manage installation operations, scheduling, and customer satisfaction while upholding safety and quality standards.

The role hires, trains, coaches, and evaluates staff, approves timecards, and coordinates with project managers and customers on installation planning.