Lead Security Field Service Technician

Honeywell; Honolulu (HI); On-site; USD 134,166 - 163,981; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) match

Paid Time Off

12 Paid Holidays

Educational Assistance

Job summary

Honeywell in Honolulu, HI is seeking a Lead Security Field Service Technician responsible for installing and supporting network/software infrastructure in various sectors including Fire and Security. You will collaborate with various teams, assist in sales proposals, and ensure cybersecurity standards are maintained.

Qualified applicants should possess at least seven years of experience in IT networking and network security, with a Honeywell Third Party Integration Certification preferred. Additionally, a competitive salary and benefits package is available.

Responsibilities

• Act as primary liaison to client IT departments.
• Provide IT/network/software consulting and support across project lifecycle.
• Build and maintain secure network infrastructure.
• Collaborate with specialists to resolve technical issues.
• Assist sales team in proposal development.

Skills

IT Networking

Network security

Understanding of cybersecurity

Camera installation and wiring

Graphics design

Submittal design

Project management

Education

Seven (7) years of experience in related occupation

Job description

Purpose and Objective

Honeywell International Inc. seeks a Lead Security Field Service Technician at our Honolulu, HI location to install, configure, and support network/software infrastructure for Honeywell Enterprise Buildings Integrator (EBI) Fire, Security, Healthcare Technologies, and Building Automation systems on routine and complex projects.

Expectations and Tasks

Act as primary liaison to client IT departments to define scope, plan integrations, and implement network solutions. Provide IT/network/software consulting and support across project lifecycle, including sales, implementation, and service. Build and maintain secure network infrastructure including routers and firewalls; ensure cybersecurity standards are met. Collaborate with Project and Service Specialists to resolve technical issues during installation and service calls. Assist sales team in proposal development, providing technical designs and advanced recommendations for customized solutions. Execute technical delivery across multiple projects: programming, graphics development, startup, testing, customer training, documentation, and post-installation support. Conduct detailed system audits, custom integrations, and enterprise-level upgrades, act as lead when needed. Identify project risks and collaborate with stakeholders to develop mitigation strategies ensuring timelines and budgets were met. Work closely with Project and Operations Managers to coordinate project activities, assess quality, manage scope changes, and enhance customer satisfaction. Interpret design documents and contracts to determine and execute technical requirements; support estimating and planning efforts. Develop formal submittals including schematics and technical documentation to support implementation tasks. Deliver on-site startup and turnover support; provide advanced diagnostics and troubleshooting for software, hardware, and installation issues. Review and recommend tools and technologies to enhance team productivity and operational efficiency.

Education and Occupational Experience

Seven (7) years of experience in the job offered or related occupation.

Qualifications, Skills and Competencies Experience

Experience must include seven (7) years involving each of the following:

• IT Networking
• Network security
• Understanding of cybersecurity
• Camera installation and wiring, programming
• Graphics design
• Submittal design and project management

License/Certification required: Honeywell Third Party Integration Certification.

Compensation and Benefits

BASE SALARY: $149,074 per year

Travel: N/A

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the HON Internal Employee Referral Policy.

BENEFITS OF WORKING FOR HONEYWELL: In addition to a competitive salary, leading-edge work, and developing solutions side‑by‑side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short‑Term and Long‑Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more Honeywell Benefits information visit: https://benefits.honeywell.com/

Equal Opportunity Employer Statement

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.