Lead Scrum Master, Guidewire Claims Center

Blue Cross Blue Shield of Michigan

United States

On-site

USD 83,000 - 217,000

Full time

8 days ago
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Job summary

Blue Cross Blue Shield of Michigan seeks a seasoned Scrum Master to coach and facilitate agile delivery, acting as a bridge between the product delivery team, product managers and senior leadership. You will lead one or more agile teams, maintain a robust backlog, and ensure high-quality software delivery while removing blockers.

The role requires seven years in an insurance environment, strong communication, and preferably CSM/SSM certification.

Qualifications

  • Bachelor’s degree in business or a technical discipline required.
  • Certification or progress toward certification (CSM, SSM) preferred.
  • Seven years of progressive responsibility as a scrum master/agile project manager in an insurance environment.
  • Proven experience as a scrum master on several successful software development projects involving multiple developers.

Responsibilities

  • Lead one or more agile teams as the scrum master and team member.
  • Facilitate sprint planning, daily standups, sprint demos, and refactoring sessions.
  • Maintain a robust, prioritized backlog with Product Manager/Owner.
  • Coach and support teams to remove blockers quickly.
  • Coordinate cross-team dependencies and participate in an Agile Community of Practice.
  • Balance workload to optimize project development and management.
  • Communicate team status to stakeholders and refine metrics.

Skills

Agile/Scrum
Leadership
Stakeholder Mgmt
Backlog Management
Facilitation
Communication
Risk Management
Conflict Resolution
Budget Knowledge
Confidentiality

Education

Bachelor's degree
CSM/SSM

Tools

ServiceNow
Jira
Rally
VersionOne

Job description

Blue Cross Blue Shield of Michigan seeks a seasoned Scrum Master to coach and facilitate agile delivery, acting as a bridge between the product delivery team, product managers and senior leadership. You will lead one or more agile teams, maintain a robust backlog, and ensure high-quality software delivery while removing blockers.

The role requires seven years in an insurance environment, strong communication, and preferably CSM/SSM certification.

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