Lead Scheduling Specialist

UW Health SwedishAmerican; Rockford (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

PTO

Medical

Dental

Vision

Retirement

Tuition assistance

On-site day care

Career growth

Employee voice

Job summary

UW Health SwedishAmerican at Carbone Cancer Center in Rockford, IL seeks a full-time scheduling specialist to join outpatient services. The role requires coordinating outpatient testing, providing high-quality customer service, and using computer systems to manage appointments.

100% FTE, weekday schedule with no weekends or holidays. We offer competitive pay and a comprehensive benefits package, including PTO, medical, dental, vision and tuition assistance, plus on-site daycare options and

Qualifications

• Associates Degree preferred with an emphasis on healthcare.
• Carbone Cancer Center:
• No minimum education required.
• At least three years experience scheduling outpatient testing.
• Carbone Cancer Center: At least 2 years of Customer Service experience in a healthcare setting or with medical claims insurance. Preferred
• Previous computer experience.

Responsibilities

• Scheduling outpatient testing for patients.
• Providing customer service in a healthcare setting.
• Using computer systems to manage appointments.

Skills

Customer service

Scheduling

Outpatient testing scheduling

Healthcare experience

Education

Associates Degree preferred

No minimum education required

Tools

Computer proficiency

Job description

Job Description Work Schedule:

• 100% FTE, full-time, day shift
• Monday-Friday, 8:00am-4:30pm or 8:30am-5:00pm (Hours vary depending on clinic staffing needs)
• No weekends and no holidays.
• You will work at UW Health’s Carbone Cancer Center

Additional components of compensation may include:

• Evening, night, and weekend shift differential
• Overtime
• On-call pay

At UW Health in northern Illinois, you will have:

• Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance
• Annual wellness reimbursement
• Opportunity for on-site day care through UW Health Kids
• Tuition reimbursement for career advancement–ask about our fully funded programs!
• Abundant career growth opportunities to nurture professional development
• Strong shared governance structure
• Commitment to employee voice

Qualifications

• No minimum education required.
• Associates Degree with an emphasis on healthcare. Preferred
• Carbone Cancer Center:

Work Experience Associates Degree preferred with an emphasis on healthcare. Preferred

• At least three years experience scheduling outpatient testing. Required
• Carbone Cancer Center: At least 2 years of Customer Service experience in a healthcare setting or with medical claims insurance. PreferredCarbone Cancer Center: At least 2 years of Customer Service experience. Required
• Previous computer experience. Required

Our Commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Description UW Northern Illinois benefits