ED Coordinator

UW Health

Rockford (IL)

On-site

USD 42,000 - 62,000

Full time

14 days+

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Benefits offered by this job

PTO
Medical benefits
Dental benefits
Vision benefits
Retirement plan
Short and long-term disability
Paternity leave
Adoption assistance
Tuition reimbursement
On-site day care (UW Health Kids)
Wellness reimbursement
Career growth opportunities

Job summary

UW Health in northern Illinois is seeking a patient services teammate to join the SwedishAmerican Hospital team in Rockford. The role supports front-line care operations with a 90% FTE, full-time night shifts, and rotating weekends/holidays.

You will be part of a compassionate, patient-centered environment committed to service excellence. Qualifications include a high school diploma (or equivalent), CPR certification, and customer-service experience; healthcare-related education preferred.

Qualifications

  • No minimum education required.
  • High School Diploma or equivalent. Preferred
  • Associate's degree in Healthcare related field. Preferred
  • One (1) year of experience in a customer service related field. Required
  • 6 months of experience in an emergency room or critical care environment as: Receptionist, Nursing Assistant, Nurse, Paramedic, EMT, Fire Fighter, Police Officer, 911 Dispatcher, or experience in military service. Preferred
  • Basic Life Support/CPR Certification. Required
  • Emergency Medical Technician. Preferred

Skills

Customer service

Education

High School Diploma or equivalent
Associate's degree (Healthcare related)

Job description

Work Schedule

90% FTE, full-time. Night shift, 3-12 hour shifts, every other weekend and rotating holiday schedule. You will at UW Health SwedishAmerican Hospital.

Additional components of compensation may include:
  • Evening, night, and weekend shift differential
  • Overtime
  • On-call pay
At UW Health in northern Illinois, you will have:
  • Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance
  • Annual wellness reimbursement
  • Opportunity for on-site day care through UW Health Kids
  • Tuition reimbursement for career advancement--ask about our fully funded programs!
  • Abundant career growth opportunities to nurture professional development
  • Strong shared governance structure
  • Commitment to employee voice
Qualifications
  • No minimum education required.
  • High School Diploma or equivalent. Preferred
  • Associate's degree in Healthcare related field. Preferred
Work Experience
  • One (1) year of experience in a customer service related field. Required
  • 6 months of experience in an emergency room or critical care environment as: Receptionist, Nursing Assistant, Nurse, Paramedic, EMT, Fire Fighter, Police Officer, 911 Dispatcher, or experience in military service. Preferred
Licenses & Certifications
  • Basic Life Support/CPR Certification. Required
  • Emergency Medical Technician. Preferred
Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Description
UW Northern Illinois benefits
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