Lead Scheduler: Elevate Patient Scheduling & Team Coaching

Penn State Health; Hershey (PA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Be Well Wellness Programs

Fitness Discounts

Generous Paid Time Off

Personal Time

Paid Parental Leave

Retirement

Extended Illness Bank

Life Insurance

Identity Theft Protection

Competitive Pay

Tuition Reimbursement

PAWS UP employee recognition program

HR Solution Center support

Job summary

Penn State Health in Hershey, PA is seeking a dedicated scheduling professional to ensure the highest quality patient scheduling experiences across interactions daily. You will manage scheduling of visits, pre-operative and diagnostic tests, and procedures for your area, while guiding the scheduling team with day-to-day questions and concerns.

This role emphasizes coaching, training, and contributing to new processes.

Qualifications

• High School Diploma or equivalent.
• Three (3) years relevant experience.

Responsibilities

• Schedule patient visits, pre-operative and/or diagnostic tests, and procedures for the assigned area.
• Provide coaching and training to scheduling staff.
• Assist with interview process, staff scheduling, and disciplinary issues as necessary.
• Support day-to-day questions and scheduling concerns.

Skills

Three years relevant experience

Education

High School Diploma or equivalent

Job description

Penn State Health in Hershey, PA is seeking a dedicated scheduling professional to ensure the highest quality patient scheduling experiences across interactions daily. You will manage scheduling of visits, pre-operative and diagnostic tests, and procedures for your area, while guiding the scheduling team with day-to-day questions and concerns.

This role emphasizes coaching, training, and contributing to new processes.