Lead SAP Business Analyst - OTC

Komatsu Mining Corp.

Milwaukee (WI)

On-site

USD 160,000 - 170,000

Full time

5 days ago

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Benefits offered by this job

401k programs

Time off (vacation & holidays)

Employee assistance programs

Disability benefits

Life insurance

Learning & development programs

Job summary

Komatsu invites you to join our corporate IT team as a Lead SAP Business Analyst – OTC, onsite in Milwaukee or Chicago. This role requires extensive SAP Order-to-Cash experience and hands-on ECC and S/4HANA work; remote work not offered.

You will lead global discussions, translate business requirements into specs, configure SAP processes, and guide project plans with AMS and vendors. Travel up to 25% may be required; base pay ranges from 160,000 to 170,000 USD.

Qualifications

Bachelor’s degree in information technology or related field.
8+ years in SAP as OTC or service management business analyst with ECC and S/4HANA.
Hands-on SAP S/4HANA implementation experience.
Two full SAP implementations in ECC and S/4HANA.
Expertise in SAP S/4HANA and SAP ECC.
Knowledge of SAP Vehicle Management Systems, SAP BRIM & SAP GTS.
Experience with SAP EDI for quote-to-cash processes.
Ability to translate requirements into functional specs and explain technical concepts.

Responsibilities

Lead Order-to-Cash discussions for complex projects and coordinate implementations.
Coordinate global teams for upgrades, modifications and value opportunities in Quote-to-Cash.
Identify process improvements to automate pricing, quoting, contracts, orders, delivery, invoicing, and payments.
Translate stakeholder needs into detailed specifications for IT solutions.
Analyze global SAP processes and optimize SAP S/4HANA configurations.
Configure and test SAP processes; troubleshoot and document issues.
Provide training to key users and work with AMS staff and vendors.

Skills

Order-to-Cash

SAP S/4HANA

SAP ECC

Business Process

Requirements gathering

Global collaboration

Presentation skills

Travel up to 25%

Education

Bachelor’s degree

Tools

SAP ECC

SAP S/4HANA

Job description

Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941 | Chicago, Illinois, USA, 60631

Requisition ID: 35351

Onsite or Remote: Onsite Position

Join Komatsu and Be Part of Something Big!

Job Overview

We have an exciting opportunity for a Lead SAP Business Analyst - OTC to join our corporate IT team. This role is working onsite and can be based at our headquarters in Milwaukee, WI or Chicago, IL (near O’Hare). Fully remote work or alternative work locations will not be considered.

Key Job Responsibilities

As a Lead SAP Business Analyst – OTC, your key job responsibilities are:

Business Process knowledge

Lead Order-to-Cash business process discussions for complex projects, including application development and package rollouts
Effectively communicate and work within a global team to coordinate and complete assignments for implementations, upgrades, modifications, and value opportunities associated with Quote-to-Cash processes
Identify new process approaches and recommend improvements to automate or simplify existing processes related to pricing, quoting, contract management, order intake, delivery, invoicing, and customer payments
Collaborate with business stakeholders to understand their requirements and translate them into detailed specifications
Analyze existing business processes to identify opportunities for improvement and optimization
Analyze global business processes and procedures implemented in a single instance of SAP S/4HANA

SAP implementation and configuration

Hands-on Order-to-Cash process experience within SAP ECC and SAP S/4HANA (application and configuration) for global project implementations; manufacturing industry experience preferred
Ensure sales business requirements across Order-to-Cash and related functions are translated into detailed functional specifications; assess cross-functional impacts, associated risks, cost-benefit analysis, business justification, audit guidelines, and global support requirements
Configure and test system processes; troubleshoot, document, and resolve system-related issues
Expert knowledge in sales and logistics processes, including:
- Pre-sales activities, including handling customer inquiries and creating sales quotes and contracts
- Order processing, including capturing and formalizing customer requests and setting pricing and delivery conditions
- Availability check (aATP) to confirm whether requested products or services are in stock or can be obtained
- Delivery processing and Logistics Execution, including transportation management
- Billing.
- Credit and Claims Management.
- Payment processing.
- Commercial master data and analytics

Project activities

Develop and oversee project plans, resource and capacity planning, testing, deployment, and documentation processes, with a focus on implementing regional and global strategies in SAP S/4HANA
Work directly with AMS staff to ensure timely project and support delivery
Work directly with vendor partners to augment staff capabilities
Provide training to key users and end users

Qualifications/Requirements

Bachelor’s degree in information technology, information science or a related field
8+ years of experience in SAP as an Order-to-Cash or service management business analyst, Sr. Business Analyst, or related role, including hands-on experience with SAP ECC and SAP S/4HANA (application and configuration)
Hands-on experience on an SAP S/4HANA implementation project required
SAP ECC: at least two full SAP implementation cycles, with at least one in an S/4HANA version
Expertise in SAP S/4HANA and SAP ECC; knowledge of multiple SAP modules preferred
Knowledge of SAP Vehicle Management Systems, SAP BRIM & SAP GTS preferred
Working experience with configuration and customization of SAP EDI solutions for quote to cash processes
Knowledge of integration points and techniques between sales with other SAP components, such as finance and logistics, as well as 3rd party applications
Previous experience planning and executing large SAP S/4HANA projects
Ability to promote ideas, recommend solutions, and influence others within all levels of the organization including the ability to explain technical processes and concepts to non-technical user groups
Ability and discipline to self-manage assignments to meet deadlines, scope, and budget
Effective presentation skills
Working knowledge of databases, applications, and data integration interfaces
Ability to work individually, as a member of a functional team, and part of a global team
Effective change management skills
Ability to establish, build and maintain relationships with individuals at all levels of the organization
Ability to speak a second language is a plus
Travel – Up to 25% travel might be required

Additional Information

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. This role pays $$160,000-$170,000. The actual offer will consider a wide range of factors, including experience and location.

Company Benefits

401k and/or employee savings programs
Employee time off (vacation and designated holidays)
Employee and family assistance programs
Disability benefits
Life insurance
Employee learning and development programs

Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.