Lead SAP Business Analyst - OTC

Komatsu

Chicago (IL)

On-site

USD 160,000 - 170,000

Full time

4 days ago

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Benefits offered by this job

Health benefits

401k and/or employee savings programs

Employee time off

Employee learning and development

Disability benefits

Life insurance

Wellness programs

Job summary

Komatsu is seeking a Lead SAP Business Analyst - OTC to join our corporate IT team. This on-site role can be based in Milwaukee or Chicago. Remote work is not offered. Lead Order-to-Cash initiatives, coordinate global teams, and drive SAP S/4HANA implementations across regions.

Required: 8+ years in SAP OTC roles, hands-on SAP ECC/S/4HANA experience, and strong process optimization skills. Travel up to 25% may be necessary.

Qualifications

Bachelor's degree in information technology, information science or a related field.
8+ years of experience in SAP as an Order-to-Cash or service management business analyst, Sr. Business Analyst, or related role.
Hands-on experience on an SAP S/4HANA implementation project.
SAP ECC: at least two full SAP implementation cycles, with at least one in an S/4HANA version.
Expertise in SAP S/4HANA and SAP ECC; knowledge of multiple SAP modules preferred.
Knowledge of SAP Vehicle Management Systems, SAP BRIM & SAP GTS preferred.
Working experience with configuration and customization of SAP EDI solutions for quote to cash processes.
Travel - Up to 25% travel might be required.

Responsibilities

Lead Order-to-Cash business process discussions for complex projects.
Coordinate and complete assignments for implementations, upgrades, modifications, and value opportunities in Quote-to-Cash.
Identify new process approaches and automate or simplify pricing, quoting, contracts, order intake, delivery, invoicing, and payments.
Translate business requirements into detailed specifications for stakeholders.
Analyze existing processes to identify improvements and optimization.
Analyze global processes in SAP S/4HANA to support a single instance rollout.
Lead SAP implementation/configuration and test system processes; troubleshoot issues.
Promote ideas and influence stakeholders across all organizational levels.
Manage assignments to meet deadlines, scope, and budget.

Skills

Order-to-Cash processes

Cross-functional communication

Business process analysis

Global team collaboration

Project management

Education

Bachelor's degree in IT/IS or related field

Tools

SAP ECC

SAP S/4HANA

EDI configurations

Job description

Lead SAP Business Analyst - OTC

Job Overview

We have an exciting opportunity for a Lead SAP Business Analyst - OTC to join our corporate IT team. This role is working onsite and can be based at our headquarters in Milwaukee, WI or Chicago, IL (near O'Hare). Fully remote work or alternative work locations will not be considered.

Key Job Responsibilities

Business Process knowledge

Lead Order-to-Cash business process discussions for complex projects, including application development and package rollouts
Effectively communicate and work within a global team to coordinate and complete assignments for implementations, upgrades, modifications, and value opportunities associated with Quote-to-Cash processes
Identify new process approaches and recommend improvements to automate or simplify existing processes related to pricing, quoting, contract management, order intake, delivery, invoicing, and customer payments
Collaborate with business stakeholders to understand their requirements and translate them into detailed specifications
Analyze existing business processes to identify opportunities for improvement and optimization
Analyze global business processes and procedures implemented in a single instance of SAP S/4HANA

SAP implementation and configuration

Hands‑on Order-to-Cash process experience within SAP ECC and SAP S/4HANA (application and configuration) for global project implementations; manufacturing industry experience preferred
Ensure sales business requirements across Order-to-Cash and related functions are translated into detailed functional specifications; assess cross-functional impacts, associated risks, cost‑benefit analysis, business justification, audit guidelines, and global support requirements
Configure and test system processes; troubleshoot, document, and resolve system‑related issues
Expert knowledge in sales and logistics processes, including:
- Pre‑sales activities, including handling customer inquiries and creating sales quotes and contracts
- Order processing, including capturing and formalizing customer requests and setting pricing and delivery conditions
- Availability check (aATP) to confirm whether requested products or services are in stock or can be obtained
- Delivery processing and Logistics Execution, including transportation management
- Billing.
- Credit and Claims Management.
- Payment processing.
- Commercial master data and analytics

Project activities

Develop and oversee project plans, resource and capacity planning, testing, deployment, and documentation processes, with a focus on implementing regional and global strategies in SAP S/4HANA
Work directly with AMS staff to ensure timely project and support delivery
Work directly with vendor partners to augment staff capabilities
Provide training to key users and end users

Qualifications/Requirements

Bachelor's degree in information technology, information science or a related field
8+ years of experience in SAP as an Order-to-Cash or service management business analyst, Sr. Business Analyst, or related role, including hands‑on experience with SAP ECC and SAP S/4HANA (application and configuration)
Hands‑on experience on an SAP S/4HANA implementation project required
SAP ECC: at least two full SAP implementation cycles, with at least one in an S/4HANA version
Expertise in SAP S/4HANA and SAP ECC; knowledge of multiple SAP modules preferred
Knowledge of SAP Vehicle Management Systems, SAP BRIM & SAP GTS preferred
Working experience with configuration and customization of SAP EDI solutions for quote to cash processes
Knowledge of integration points and techniques between sales with other SAP components, such as finance and logistics, as well as 3rd party applications
Previous experience planning and executing large SAP S/4HANA projects
Ability to promote ideas, recommend solutions, and influence others within all levels of the organization including the ability to explain technical processes and concepts to non‑technical user groups
Ability and discipline to self‑manage assignments to meet deadlines, scope, and budget
Effective presentation skills
Working knowledge of databases, applications, and data integration interfaces
Ability to work individually, as a member of a functional team, and part of a global team
Effective change management skills
Ability to establish, build and maintain relationships with individuals at all levels of the organization
Ability to speak a second language is a plus
Travel - Up to 25% travel might be required

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. This role pays $$160,000-$170,000. The actual offer will consider a wide range of factors, including experience and location.

Company Benefits

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
401k and/or employee savings programs
Employee time off (vacation and designated holidays)
Employee and family assistance programs
Disability benefits
Life insurance
Employee learning and development programs

Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.