Lead Salesforce Developer

Capgemini; New York (NY); On-site; USD 96,000 - 150,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision coverage

Retirement savings plan (401(k))

Job summary

Capgemini seeks a Lead Salesforce Developer with expert knowledge in Sales Cloud, Service Cloud, Apex, and integration patterns. You will guide onshore and offshore teams, review code, and establish best practices to deliver secure, scalable Salesforce solutions.

The role includes hands-on work with Salesforce Voice, Amazon Connect CTI, and driving architecture, deployments, and CI/CD across environments. Strong leadership and communication are essential.

Qualifications

• 8+ years of Salesforce development experience with leadership in enterprise Salesforce implementations and contact center integrations.
• Hands-on experience with Salesforce Voice and Amazon Connect CTI integration.
• Ability to translate complex business requirements into scalable, secure Salesforce solutions.
• Experience conducting code reviews and establishing development best practices.

Responsibilities

• Provide technical leadership to onshore and offshore teams.
• Conduct code reviews and establish development best practices.
• Translate complex business requirements into scalable Salesforce solutions.
• Drive technical architecture and oversee deployments, source control, and environment management.
• Ensure adherence to CI/CD processes across Salesforce environments.

Skills

Sales Cloud

Service Cloud

Apex & Triggers

LWC & Aura

Flow

JavaScript

REST API

Event-driven

Salesforce Voice

Amazon Connect

CTI integration

CI/CD & Git

Architecture leadership

Code reviews

Mentoring

8+ years Salesforce experience

Job description

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.

We are seeking a Lead Salesforce Developer with strong expertise in Sales Cloud, Service Cloud, Apex, Triggers, LWC, Aura, Flow, JavaScript, REST APIs, and event-driven integrations. The ideal candidate will provide technical leadership to onshore and offshore teams, conduct code reviews, establish development best practices, and translate complex business requirements into scalable, secure Salesforce solutions.

The role requires hands‑on experience with Salesforce Voice and Amazon Connect CTI integration, including solution configuration, gap analysis, customization, and AWS-side setup. The candidate will also drive technical architecture, oversee deployments, source control, environment management, and ensure adherence to CI/CD processes across Salesforce environments.

The base compensation range for this role in the posted location is 96366 - 150000

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Required Skills

• Salesforce Sales Cloud & Service Cloud
• Apex, Triggers, LWC, Aura, Flow
• JavaScript and REST API development
• Event-driven integrations and platform events
• Salesforce Voice and Amazon Connect
• CTI integration experience
• CI/CD, Git, and deployment management
• Solution architecture and technical leadership
• Code reviews and team mentoring
• Experience: 8+ years of Salesforce development experience with proven leadership in enterprise Salesforce implementations and contact center integrations.

Benefits

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees.

In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice:

Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.